When readers buy products and services discussed on our site, we often earn affiliate commissions that support our work. Learn more.

Review of LogMeIn Pro

supanrick

  • Reviews Icon 3 Reviews
  • Points Icon 25 Points
  • Screenshots Icon 2 Screenshots

Overall Experience
Ease of Use
Pricing
Customer Service
What does the software or service do well?
LogMeIn Pro allows me to help clients remotely across different kind of operating systems, which is very valuable. I was able to help a client who was installing new software on their PC. Being able to troubleshoot in real time is really a lifesaver.
What does the software or service not do well?
The person I was helping has little to no experience using a PC so trying to get them through the installation process blindly wasn't the easiest. I also feel like updates and fixes should be a little more frequently.
What do you wish you had known about the software or service before using?
I was not aware that it knocks the other person off the session if another logs in. That was frustrating at first.
Have you used a competitor to the software or service? If so, how does it compare?
I use TeamViewer for smaller things. If I'm trying to collaborate with one of our techs on a client's PC I will use LogMeIn.