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Review of Paychex Flex

Kristi Porter

  • Reviews Icon 30 Reviews
  • Points Icon 562 Points
  • Screenshots Icon 30 Screenshots

Overall Experience
Ease of Use
Customer Service
What does Paychex do well?
It's simple to see my 401K and navigate. The interface is user-friendly. They've made a lot of UX improvements in the last few years to streamline it.
What does Paychex not do well?
I wish it integrated with Mint. I also wish it sent me updates. I continually have to log in and manually check the account.
What do you wish you had known about Paychex before using?
Nothing really. It's the only 401K I've ever had, so I have no other experience of using other systems. This one seems to work well, though.
Have you used a competitor to Paychex? If so, how does it compare?
No, never used a competitor.
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