What does the software or service do well? ShareFile securely stores files that are used company wide. It is very convenient for us.
What does the software or service not do well? ShareFile's offline mode is glitchy.
What do you wish you had known about the software or service before using? I wish I would have known more about the offline mode. Our team travels quite a bit for our worrk and we are on airplanes a lot.
Have you used a competitor to the software or service? If so, how does it compare? Yes, DropBox. The security and share controls are much better with ShareFile. Pricing is about the same.