What does the software or service do well? TeamViewer software offers the best service both remote connection as well as high quality video conferencing, I have been working with teamviewer for about 2 years and I must say that is fantastic its operation, has a very easy and stable interface to work, its mobile application provides a unique and comfortable functionality to connect both to computers from the smart phone and to connect to video conferencing. In all the years of experience I have working with different remote connection software, I had never known one with so many features as teamviewer.
What does the software or service not do well? The operation of teamviewer is very good and is very synchronized. Personally I have never had bad experience with the operation of teamviewer, however I consider that its free version has many limitations of uses that can frustrate the experience of people who are using the software for the first time and I believe that this can greatly influence people when making the decision to acquire the software.
What do you wish you had known about the software or service before using? Although the software has always worked very well and almost never fails in its operation, I had no knowledge that the mobile application is a little difficult to work to connect to computers. It is difficult to move the mouse with your fingers on the screen of the phone, but I think that once you get used to it, it's very easy to use.
Have you used a competitor to the software or service? If so, how does it compare? Before I met TeamViewer I used to work with Aydesk software which is a very good remote connection software, but several colleagues recommended TeamViewer because it is a more modern software with more features than Anydesk and I made the decision to purchase it from the first day I tried it because I loved its functionality.