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Review of Nextiva

Cameron Bristow

  • Reviews Icon 4 Reviews
  • Points Icon 15 Points
  • Screenshots Icon 1 Screenshot

Overall Experience
Ease of Use
Customer Service
What does Nextiva do well?
Used it during the Quality process every day to help evaluate my agents. It does a good job of capturing all recordings in one place.
What does Nextiva not do well?
It times out very quickly when I am not actively using it. I have to sign in to use it again after a short period of time.
What do you wish you had known about Nextiva before using?
The extent of it's capabilities.
Have you used a competitor to Nextiva? If so, how does it compare?
Yes. Nextiva is a lite version of what I have used before. It does what it is meant to do without a lot of the add on type things.