What does Paychex do well? Paychex is an all in one payroll, 401k management, time and attendance program.
What does Paychex not do well? You have to visit several different websites in order to access different parts of the web based application. Paychex selfservice will not let you access the entire 401k service, etc. Easy 401 k management.
What do you wish you had known about Paychex before using? That it wasn't very easy to navigate using the self service functions.
Have you used a competitor to Paychex? If so, how does it compare? Yes, I've used Paycom and Zenefits and prefer both to paychex.