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Review of Zoom Rooms

Gabrielle Dunkerton

  • Reviews Icon 21 Reviews
  • Points Icon 57 Points
  • Screenshots Icon 2 Screenshots

Overall Experience
Ease of Use
Pricing
Customer Service
What does Zoom Rooms do well?
Many great things about this platform including: a generous free account, offering competitively priced paid plans, decent performance, a select set of features for hosts and participants, not difficult to use and manage. Great for small teams and organizations. The tool is perfect for conferencing and file sharing options make it easy for everyone to communicate.
What does Zoom Rooms not do well?
What can I say about this basic meeting room space, basic. Don't look to this platform for a thorough and great learning experience. A simple meeting space to discuss is it's best potential. I dislike the lack of toll-free dial-in numbers for the US or the UK. This system is solely VoIP based. I've had problems with this platform and I have communicated with the support team but they didn't have the necessary training to solve our needs at the time. This didn't work for us since we are so fast paced.
What do you wish you had known about Zoom Rooms before using?
I wish I would have been aware of the support or lack of that would've been provided.
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