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Review of Capital One

Rachel Staggs

  • Reviews Icon 58 Reviews
  • Points Icon 40 Points
  • Screenshots Icon 3 Screenshots

Overall Experience
Ease of Use
Customer Service
What does Capital One do well?
Capital one is a great bank to use if you travel a lot because they have multiple locations and it is so convenient. It is also great that you can download the app and deposit checks, transfer money etc. without having to got to the bank to do so. I also love that you are able to do cash back with the credit card and earn rewards.
What does Capital One not do well?
I do not like how they have turned into not having branches with tellers anymore and have switched to cafes where you do everything on the atm. It’s not personal anymore with them doing away with the tellers.
What do you wish you had known about Capital One before using?
Nothing it is convenient because they have multiple locations so if you are traveling for work and need to go by the bank you are able to do so. I also like that you can do multiple things from the app also.
Have you used a competitor to Capital One? If so, how does it compare?
Yes and I prefer capital one.