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Review of Smith.ai Chat

Jerry Zigmont

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Overall Experience
Ease of Use
Customer Service
What does Smith.ai Chat do well?
Before we started using Smith.ai chat, we were consuming valuable personnel resources by responding to inquiries that were not applicable to our business or not in the area of our expertise. Using Smith.ai chat frees our staff by automatically handling the client inquiry and gathering necessary information if a callback is required.
What does Smith.ai Chat not do well?
No complaints. Very easy to use and affordable.
What do you wish you had known about Smith.ai Chat before using?
We didn't realize we had a problem with lost leads until we started using this website chat. Still amazed at how well it handles inquiries at all hours of the day or night.
Have you used a competitor to Smith.ai Chat? If so, how does it compare?
We looked at other competitors and went with Smith.ai because there was a free trial with no obligation. It is clear that Smith.ai is very honest and confident about their product.