What does BrightLocal do well? BrightLocal is the best Local SEO software on the market. The feature set is amazing and the data is accurate. The review monitoring and citation reporting is excellent. I also love the Google My Business reporting and the fact you can go back as far as 18 months for data, something you can't get from the actual Google My Business dashboard.
What does BrightLocal not do well? Pricing can get pretty steep as you add more businesses and need more reports. The local search rankings reports are not as robust as other ranking software.
What do you wish you had known about BrightLocal before using? They offer a nice citation building service that I was unaware of, would have saved myself a lot of time. Good value for the money.
Have you used a competitor to BrightLocal? If so, how does it compare? Raventools. We dropped Raventools because it did not focus on Local SEO as well as BrightLocal and the cost was more than double for less features.