What does Skype for Business do well? Skype for business is fairly simple to sum up. It allows for communication across a large range of both sites, departments and offers typically what you would need for your companies communication channel. We use it realistically everyday and it is much faster than using outlook or even text or calls. It allows for multiple communication channels at once so you can "be where you need to be" sort of speech.
What does Skype for Business not do well? The system crashing is the only huge problem, if a huge problem existed that I could see. There are other times when the system will continuously require you to login over and over again, like a system lag If you will.
What do you wish you had known about Skype for Business before using? I wish there were a way to save chats once you closed the chat due to vital info being shared etc.
Have you used a competitor to Skype for Business? If so, how does it compare? No.