What does AnyDesk do well? If you need remote administration very quickly - this will surpass most tools in how quick you can download and configure to provide support.
What does AnyDesk not do well? Transmission of audio is not possible and on rare occasions it has trouble with peripherals.
What do you wish you had known about AnyDesk before using? I wish I knew that this software allows for unattended access which really is a HUGE selling point. While this is pretty convenient I wouldn't recommend it without proper IT administration as it can allow for remote access to secure endpoints. There is enforced security using a password but it still is a security risk.
Have you used a competitor to AnyDesk? If so, how does it compare? I have used TeamViewer and this is MILES ahead. The setup speed of anydesk makes it superior especially for urgent scenarios. TeamViewer also gives free access up to a certain amount and then it starts shutting down the connection.