What does the software or service do well? Gotomeeting is a video conferencing software that has a great reputation due to the quality of service that this platform has provided for several years, I personally use Gotomeeting since 4 years ago and I must say that my personal experience with this platform has been excellent, I love its easy accessibility and availability on different devices, its ease of use allows one to work in a very fast and practical way, the experience it provides when connecting with other people through the web is highly professional.
What does the software or service not do well? The operation of Gotomeeting I can certify that it really is excellent, the software itself needs some improvements, such as a new interface to make it a little more modern and from my personal opinion I would love its call recording function to be more intuitive to improve the experience for people.
What do you wish you had known about the software or service before using? When I started working with this service I didn't have any kind of knowledge that the mobile application was a bit complicated to use because its interface is a bit old and it usually works a bit slow, but I've just been using this service for several months and I got used to using its mobile application but with a lot of patience.
Have you used a competitor to the software or service? If so, how does it compare? I currently work with the Cisco Web Meeting service, when I go to large meetings at work, but most of the time I use Gotomeeting for small web meetings because it is a more comfortable platform for me to use.