What does Jira Software do well? Jira is perfect for any agile software development team trying to be more productive. With little overhead, any team can adopt Jira quickly. With it's predefined workflows, Jira makes it easy to plan and track issues without much customization. It also has fantastic integration with third-party apps, as well as other Atlassian Software like Confluence.
What does Jira Software not do well? The Jira development team seems to be adding new features all the time. There newer product, Jira Cloud, has many automated features that make using the software even easier. One thing they could do to improve their software is to make their new editor features more widely available, but that will come in time. It would also be great to have more next-gen reports that use these editor features.
What do you wish you had known about Jira Software before using? I started using Jira after they had released Jira Cloud. Because of this, I was able to take full advantage of their newest, most-useful tools. Right after starting to use the product, we were able to recommend and implement it among many of the teams of the company.
Have you used a competitor to Jira Software? If so, how does it compare? The only other software I've used that is similar to Jira is Trello which is another Atlassian product. Trello is also a great product for smaller teams that don't need all of the functionality that Jira offers.