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Review of ZipRecruiter


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Overall Experience
Ease of Use
Customer Service
What does ZipRecruiter do well?
ZipRecruiter is really easy to use. I can find the search results I'm looking for easily and it's intuitive to use. The listings are really complete and the salary request feature is one of my favorites; why waste time if we're not on the same page? I use the app and the desktop version, both are a pleasure to use. I also like the job alerts and the 1-Click Apply, both of which I've used. As a hiring manager, it was really easy to get a lot of applicants, more than other sites. I also like that I can browse resumes in addition to soliciting submissions.
What does ZipRecruiter not do well?
I'd like a follow up feature when I've applied for something. I can usually hunt down info for the hiring manager to send a note or call, but I'd like to be able to do it within the app. I did find it frustrating as a hiring manager in a very small business that postings have a fee. I don't begrudge anyone for charging for their services, but competitors are often free (though less visible, so trade off). For lower-level positions, candidates aren't that different between services.
What do you wish you had known about ZipRecruiter before using?
I wish I'd known that I could probably skip a lot of the other competitor apps/sites as a job seeker. When I'm looking at jobs, which I do fairly often even though I'm employed, I always use ZipRecruiter or LinkedIn Jobs. When I was using ZipRecruiter to hire, I liked that it works with google so my job posting appeared in google searches. The widget was also nice for our site.
Have you used a competitor to ZipRecruiter? If so, how does it compare?
I've used several competitors as a hiring manager and job seeker. Monster has a nice interface but the results were not as good. Craigslist is a terrible idea and total crapshoot. LinkedIn is great for higher level positions, but doesn't work as well for candidates at all levels, specifically younger less experienced workers. Indeed is the best, and I liked that I didn't have as many limits on number of postings and ways to contact applicants. I did like that I could have a lower tier on ZipRecruiter and not have to pay to promote my listings like Indeed.
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