RingOver is a voice-over-internet-protocol (VoIP) provider that allows you to receive and make calls from anywhere with an internet connection. It features call distribution, team collaboration, reporting, and text messaging. Its monthly fees cost €24 (approximately $26.03) or €49 (approximately $53.13) per user, and it’s best for sales, telemarketing, and support teams and businesses that handle large call volumes.
RingOver Pros and Cons
Unlimited calls to over 100 global destinations
Limited subscription option
Easy-to-use and intuitive user interface
Most integrations are only available in its premium plan
Who RingOver Is Best For
- Sales, telemarketing, and support teams: RingOver is recommended for customer-facing teams as it offers call distribution functions and collaboration, which help avoid having missed calls, productivity, and supervision features to ensure optimal team performance.
- Businesses that handle large call volumes: RingOver offers unlimited calls to more than 100 locations worldwide, unlike most VoIP providers that charge per minute. It also provides access to a wide range of call management features, such as smart routing, call priority, and a blacklist.
The RingOver pricing page shows two monthly plans that cost €24 (approximately $26.03) or €49 (approximately $53.13) per user. The main differences between these options are the number of contacts and access to premium third-party integrations and features like call statistics, double listening, and a power dialer.
Want the best balance of features and price? Check out Nextiva.
*Conversions to United States dollars are based on the current foreign exchange rate as of the date this article was written (Feb. 25, 2020). Rates are exclusive of value-added tax (VAT).
Smart comes with unlimited call minutes to more than 100 destinations worldwide and essential business phone features, such as a main reception number and a cloud switchboard system. Application programming interface (API) integrations are also available in this subscription option.
If you need access to a comprehensive and robust business phone system for you and your team, then Power is for you. This plan offers access to all of RingOver’s third-party app integrations, inclusions, and capabilities—like supervision, short message service (SMS) and fax, advanced call routing, collaboration, and monitoring.
RingOver Alternatives 2020
VoIP Phone Service
Larger companies with high call volumes that need enterprise-level features
Businesses that want a great combination of price and features
Small business owners looking for a great phone system with no contracts
Solopreneurs who want a business number on their personal device
Solopreneurs and small business owners who want an affordable turnkey vanity number and VoIP provider
RingOver offers an advanced softphone that helps you handle local and international calls and supervise your team’s performance. Here are some of RingOver’s most essential features.
Call Distribution and Queuing
You can set up call distribution and queuing to manage your incoming calls and route them to the correct extensions or agents. The following call distribution and queuing features are available in RingOver: time-based routing, group routing, blacklist, call priority, interactive voice response (IVR), preferred agent routing, custom call queues, smart routing, and cascading calls at random, round-robin, or preset.
Collaboration and Productivity
RingOver has a wide range of tools and features that can help you improve your team’s collaboration and productivity. These include click-to-call, put on hold, shared contacts, tags, conference calls, an internal messenger, and a power dialer.
You may improve your team’s performance by monitoring and coaching your agents during live calls. Advanced supervision functions available in RingOver are as follows: real-time statistics, call recording, call monitoring, call intervention, and call chronology.
Statistics and Reporting
RingOver lets you generate reports with detailed call data, such as agent performance, call logs, and advanced analytics. In addition to its supervision features, the generated data help in assessing your agents’ activities.
Which VoIP Provider Is Right for You?
Summary of RingOver Reviews
As of this writing, there are not a lot of up-to-date RingOver reviews available online. If you are a past or current RingOver customer, leave a review to help others who are deciding whether or not to use the product.
RingOver Frequently Asked Questions (FAQs)
Does RingOver offer a free trial?
Yes, it does, and it allows you to try RingOver for seven days. To sign up for the trial, you will be required to provide your phone number, email address, business size, and more.
Does RingOver have a mobile app?
Yes, it does, and you can download it from the App Store or Google Play for free.
What type of payment does RingOver accept?
RingOver accepts payments made through credit cards.
Our Top VoIP Picks
If you aren’t sure if RingOver is right for you, this article on the 6 Best Small Business VoIP Phone Service Providers is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features—like call management, call quality, and customer relationship management (CRM) integrations.