Salesforce Einstein Analytics is an analytics platform that enables users to collect data from multiple sources and perform artificial intelligence (AI)-augmented analytics. Its features include pipeline trending, preloaded dashboards, and risk indicators. This article covers Salesforce Einstein Analytics reviews and pricing. Ready to get started? Get a free trial.
Salesforce Einstein Analytics Pricing
Salesforce Einstein Analytics pricing is based on three annual subscription options: Einstein Predictions ($75/user/month), Einstein Analytics Growth ($125/user/month), and Einstein Analytics Plus ($150/user/month). The main difference between the plans is access to advanced features, such as data insights (reports, charts, and metrics) and service analytics for prebuilt KPIs.
Einstein Analytics Growth
Einstein Analytics Plus
*All subscription options are paid in full at the start of the billing cycle.
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Summary of Positive Salesforce Einstein Analytics Reviews
Users who gave positive Salesforce Einstein Analytics reviews said that it has a user-friendly, drag-and-drop interface for visualizing data. Some added that they were able to combine data from different external sources. Some also shared that they were able to receive detailed reports and accurate forecasts.
One user who gave Salesforce Einstein Analytics a positive review on G2 said that its AI-augmented analytics tool has enabled him to process large amounts of data in a few minutes. He added that the ability to access data from other platforms, such as Salesforce CRM, has streamlined his data analysis processes. He also mentioned that its sales forecasts have helped him optimize his wins.
Summary of Negative Salesforce Einstein Analytics Reviews
Users who gave negative Salesforce Einstein Analytics reviews complained that it has a steep learning curve. Some added that it has an outdated design. Some also reported that the customer support team was not responsive to their inquiries.
One user who gave Salesforce Einstein Analytics a negative review on TrustRadius said that it took him considerable time and resources to implement the software into his business processes. He added that he found it difficult to understand the platform’s terminologies. He also wished that the real-time customer support was offered for free.
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Salesforce Einstein Analytics Features
Check out the list below of some of Salesforce Einstein Analytics’ features:
- Pipeline trending
- Preloaded dashboards
- Risk indicators
- Forecast metrics
- Weekly pipeline calls
- Quarterly business reviews
- Report templates
- And more
Salesforce Einstein Analytics FAQs
How can users input customer data into the platform?
Salesforce Einstein Analytics users can connect the software with a customer relationship management (CRM) tool that they are currently using in order to import the necessary customer information. Users can connect it with software outside Salesforce.
Can Salesforce Einstein Analytics recommend business actions?
Yes. Salesforce Einstein Analytics’ AI-augmented analytics explain past and current performance as well as predict future outcomes. Based on these predictions, it recommends actions to help users minimize risks and maximize wins.
Here is a list of some of Salesforce Einstein Analytics’ popular integrations:
- Salesforce Sales Cloud