Salesforce Email Studio is the email marketing component of the Salesforce Marketing Cloud that lets users build personalized emails, newsletters, and campaigns. Its key features include segmentation, automation, high-volume sending, reporting, and analytics. This article covers Salesforce Email Studio reviews and pricing. Ready to get started? Get a free trial.
Salesforce Email Studio Pricing
Salesforce Email Studio pricing depends on four annual plans: Basic ($400/organization/month), Pro ($1,250/organization/month), Corporate ($3,750/organization/month), and Enterprise (custom priced). The main difference between the plans is access to advanced features like mobile messaging, journey builder, and multi-business management. All packages include email marketing, content creation, and Salesforce Sales Cloud integration.
*All plans are paid in full at the start of the billing cycle.
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Summary of Positive Salesforce Email Studio Reviews
Users who gave positive Salesforce Email Studio reviews online said that it is user-friendly when it comes to layouts and editing, and that it is a very functional and smart tool for marketing campaigns. They also commended it for its powerful features that include personalization, dynamic templates, and data import and export. Good customer service was also cited.
One user who gave a positive Salesforce Email Studio review on G2 described it as a complete marketing tool that allows her to create, personalize, and send mass emails efficiently and without difficulty. She added that it helps track her business activities and effectively manages customer relationships. She also commended its responsive technical support team.
Summary of Negative Salesforce Email Studio Reviews
Users who gave negative Salesforce Email Studio reviews online said that it can be overwhelming to navigate the platform at the beginning because of the numerous tools available. Some reported instances wherein files were not saved and the analytics were not precise. Limited templates and configuration options were also mentioned.
One user who gave a negative Salesforce Email Studio review on G2 said that its reporting, analytics, and tracking features need improvement. In addition, she reported that actual emails sent don’t look like the original email in the preview. She also wished she could access the platform without an internet connection.
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Salesforce Email Studio Features
Check out the list below of some of Salesforce Email Studio’s features:
- Customizable templates
- Bulk email sending
- Reporting and analytics
- First-party data
- And more
Salesforce Email Studio FAQs
Is Salesforce Email Studio mobile-friendly?
Yes. Users can access Salesforce Email Studio on mobile with an internet connection.
What types of support & resources are offered?
Salesforce Email Studio offers a two-day response time, customer support community, interactive webinars, events, and guided journeys.
Here is a list of some of Salesforce Email Studio’s popular integrations:
- Google Analytics