Seraph is an open-source help desk and customer support management system that has a built-in internal live chat functionality. Its features include issue tracking, statistics and analytics, client databases, program hosting, and more. In this article, we cover Seraph reviews and pricing. Ready to get started? Sign up for free.
Seraph pricing is not available on its website as the software is free to download. Rates for similar software and service providers range from $0 to $25 per month for basic functions and services, while more extensive software can cost around $150 to $300 or more per month.
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Summary of Seraph Reviews
As of the date this article was written (September 16, 2019), there are no Seraph reviews available online. If you are a past or current Seraph customer, leave a review to help other business owners who are deciding whether or not to use the product.
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Check out the list below of some of Seraph’s features:
- Business calendar
- Issue tracking
- Credit control
- Statistics and analytics
- Mobile application
- Internal chat
- And more
Can users host Seraph on their own servers?
Yes. Seraph users have the option to host the software in-house. They can also let Seraph host the system on their cloud servers. For cloud-hosted implementations, Seraph will take care of maintenance and all backups.
What happens if users run into issues while customizing the Seraph source code?
Users may ask for help from the Seraph team any time over the phone or via email. Seraph can take care of all required changes and it can also build additional modules as needed.