SevenRooms Pros and Cons
Has a mobile app (iOS and Android)
No free trial
Can handle multi-location businesses
Fees aren’t published on its website
PCI-compliant (payment card industry)
Who SevenRooms Is Best For
- Restaurants and hospitality businesses that want the convenience of managing guest reservations and orders online
- Those who would like to provide a white-label booking widget on their official websites so that their customers can make reservations directly through it
SevenRooms’ pricing details aren’t published on its website, but similar software fees range from $90 to $400 per month—depending on the features included. The provider does not offer a free trial, but you may request access to its free demo.
SevenRooms Alternatives 2020
Small- to mid-sized restaurants that need robust reporting and a simple interface
Restaurants that want reservation and at-a-glance table management
Brick and mortar businesses that want scheduling and timekeeping (free for one location)
Starts at $69 per month
Starts at $69 per month, per terminal
Starts at $0 per month
SevenRooms is designed to automate the guest reservation and ordering system in restaurants to reduce booking errors and so that owners can focus on growing their businesses. Here are some of the app’s capabilities.
Reservation, waitlist, and seating management: Allow your customers to book tables and customize their reservations with add-ons or upsells (e.g., welcome drink, bottle of wine, and reserved parking) to enhance their dining experience. The app’s white-label widget also enables guests to book directly with your restaurant and even order in advance.
Online and mobile ordering: With this, you can provide one-click ordering options on your website and social media pages and create special menu packages, like food subscriptions and meal kits. You also gain the flexibility of determining how their orders are going to be delivered.
Contactless ordering and payment: Enable diners to access your online menu on their own devices by entering a URL, tapping a near field communication (NFC) tag, or scanning a QR code. Using this feature, orders can be completed securely without swiping a card, signing a receipt, opening a tab, and waiting in line. You can also offer unique menu options for different locations—depending on the specials and the demand in that area.
Guest profiling and tagging: Generate detailed customer profiles in real time (including food allergies, reservation histories, and dining preferences). You can also sync the database so that everybody in your restaurant network has access to a guest’s details. The guest tagging tool also enables you to assign labels (e.g., “celebrity,” “lactose-intolerant,” and “regular client”) for easy identification.
PCI-compliant: SevenRooms is PCI-compliant, which means that it has met the requirements set by the Payment Card Industry Security Standards Council.
POS and payment integrations: SevenRooms’ contactless ordering and payment system can be used as a standalone payment solution, but the software also integrates with many top POS and payment software. These apps include Toast, Bindo POS, Silverware POS, MICROS, Lightspeed, Stripe, CyberSource, FreedomPay, and Network.
Summary of SevenRooms Reviews
As of the date this article was written (July 30, 2020), there are no up-to-date SevenRooms reviews online. If you are a past or current SevenRooms customer, then leave a review to help others who are deciding whether or not to use the software.
SevenRooms Frequently Asked Questions (FAQs)
Which industries and businesses typically use SevenRooms?
The software is designed for hospitality businesses and is typically used by bars, restaurants, nightclubs, hotels, membership clubs, and sports and entertainment establishments.
Which booking channels does SevenRooms integrate with?
SevenRooms can be integrated easily with top booking channels, including Facebook, Instagram, OpenTable, TripAdvisor, Zomato, Google, and Bookatable.
Can I use the app to market my business?
Yes, you can. SevenRooms offers marketing tools that enable you to promote and sell unique guest experiences. Use the app to market and pre-sell dining events from both your reservation widget and a dedicated landing page that shows your event’s details, photos, and pricing. In addition, you can limit access to such promos so that these are shown only to specific customer segments.
Our Guide to Restaurant Software Tools
If you aren’t sure where SevenRooms fits into your restaurant software plan, then check out our definitive guide to the best restaurant inventory management software to see how this app can sync with the other tools you might be using.