SharpSpring is an all-in-one marketing platform that helps users generate more leads and increase their conversion rates. Its features include customer relationship management (CRM), sales automation, reporting and analytics, and a dynamic form builder. In this article, we cover SharpSpring reviews and pricing. Ready to get started? Schedule a demo.
The SharpSpring pricing guide shows five subscription plans: 1,500 contacts ($450 per month), 10,000 contacts ($650 per month), 20,000 contacts ($875 per month), Agency (custom priced), and Enterprise (custom priced). The main differences between the plans are the number of contacts and the level of support.
*All the plans require a one-time onboarding package that costs $1,800.
Ready to get started with SharpSpring? Schedule a demo.
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Summary of Positive SharpSpring Reviews
Users who gave positive SharpSpring reviews mentioned that it is extremely useful and versatile. Others said that its web analytics functionality is great, while some commented that its support team is excellent.
“SharpSpring is very easy to use and its customer support is amazing. Any question I have and SharpSpring gets back to me right away. With the help of SharpSpring, we have gained valuable information about how our customers engage with our website.”
Summary of Negative SharpSpring Reviews
Users who gave negative SharpSpring reviews said that it’s not that customizable. A few others noted that its email builder needs improvement.
“The email builder is not great. It’s a little behind the times and delivered emails often don’t look quite like what they look like in the builder or preview mode. There’s a few limitations of the workflow builder, too, like limits on how many times a contact can go through a workflow. This makes it difficult for creating automation for our B2B clients who work with repeat customers. You also cannot have ‘if-then’ logic anywhere but at the top or beginning of a workflow. We often have to get very creative with workarounds.”
—Bailey Witt, MBA
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Check out the list below of some of SharpSpring’s features:
- CRM and sales automation
- Reporting and analytics
- Lead scoring
- Behavioral-based email
- A blog builder
- And more
How does SharpSpring’s lead scoring feature help users improve their marketing process?
Lead scoring points marketers in the right direction by identifying the right people to tap. By scoring leads based on engagement, page tracking, completeness of information, and inactivity, lead nurturing efforts can be focused on the right people who will most likely convert to paying customers.
How does behavioral-based email automation work?
The behavioral-based email automation feature enables users to send their leads the information they need at critical decision points in their buying process. It tracks their clicks, as well as mouse activities, enabling salespeople to engage with them at the right time.
Here is a list of some of SharpSpring’s popular integrations: