ShipRush is a shipping and order fulfillment software that provides side-by-side and real-time comparison of carrier rates. Its features include discounted postage, international shipping, automation, and more. Its web version costs $29.95 to $99.95 a month, and it is best for small to mid-sized ecommerce businesses and office shippers.
ShipRush Pros and Cons
Shipping discounts for USPS and FedEx
Reported delays when comparing carrier rates
Not for large ecommerce stores; those who maintain hundreds of products for inventory would need to set up shipping automation for each product manually
Freight and less-than-truckload (LTL) features are available
Who ShipRush is Best For
- Small to mid-sized ecommerce businesses: ShipRush provides in-house shipping discounts with USPS and FedEx—allowing you to save on shipping and giving you more flexibility when doing promos and discounts for your store. Shipping automation rules help streamline your order fulfillment so you can focus on your core business.
- Office shippers: While office shippers are not technically in the retail business, they often have urgent documents, such as samples, contracts, and lab results that need to be sent to their clients or prospects. ShipRush allows you flexibility on the type of package you will be sending as it supports bulk or oversized shipments.
ShipRush’s pricing is based on two versions, Web and Desktop. The web version has three monthly plans ranging from $29.95 to $99.95. Meanwhile, the desktop version comes in several types of annual licenses. Standalone licenses, for example, range from $195 to $795. The main difference between the versions are the included integrations.
$29.95 to $99.95 per month
Starts at $195, one-year license
Last updated on 03/25/20
All web version plans provide access to up to three users. If you need more than three users, you may contact its customer support team. Here are the three monthly plans that it offers:
- Speedy Plan: ShipRush’s basic plan provides discount postage and carrier rates (UPS, FedEx, OnTrac, Amazon, and DHL Express). It also has over 80 ecommerce integrations. A list of the most popular ones can be found in the Integrations section below.
- Turbo Plan: Along with everything included in the Speedy plan, it includes DHL ecommerce and FedEx LTL freight (rate and tender/dispatch).
- Warehouse: It gives you access to all Turbo plan features, as well as integrations for NetSuite-Connector, NetSuite-Button, and SQL web store.
Web versions have the following add-ons: Add LTL Rating for up to three carriers ($100/month), Add LTL Shipping for up to five carriers ($150/month), and Add LTL Shipping for up to 10 carriers ($250/month).
Annual licenses for the desktop version include version updates and upgrades. In the event of price increases, you will receive one renewal at the old pricing.
You can try the web version free for 60 days and a full-features demo of the desktop version for up to two weeks. For inquiries, contact ShipRush’s customer support team.
ShipRush Alternatives 2020
ShipRush streamlines shipping processes and order fulfillment by getting orders out faster, notifying customers automatically via email, and seeing their complete history in a single place. Here are ShipRush’s most important features.
Global Shipping and ShipRush Discount Postage
ShipRush utilizes major US and global carriers to deliver its shipments. (The full list of carriers is listed in the Integrations section below.) Along with global shipping, parcel and less-than-truckload (LTL) freight shipping are also provided—allowing you to handle over-sized and bulk shipments, even if you just do it occasionally.
Special options, such as returns, adult signature, and cash on delivery (COD), are included. Shipping discounts are available as well for USPS and FedEx.
Real-time Carrier Rates
ShipRush has a rate shopping dashboard that compares carrier rates and delivery options side-by-side in real time.
You can set up shipping instructions as automation rules to further streamline your process. Automation rule examples are if/then rules, trigger rules from rates, and trigger rules from real-time data.
Automatic Label Printing
ShipRush’s cloud label printing allows you to print on any Internet-connected printer—permitting you to print remotely. You can print domestic and international labels, packing lists, and customs documents. It also supports drop shipping and remote site shipping.
ShipRush’s dashboard comes with a spreadsheet-like interface allowing you to customize what you can see by moving, adding, or removing columns. Its automation rules include triggers based on rates or on real-time data. All carrier rates are viewable on a single screen but I have read some feedback that there are lags on real-time pricing. Its freight and LTL features are a huge bonus, especially if you need to handle occasional bulk shipments.
For small businesses, marketplace integrations are a must. ShipRush has integrations available for ecommerce, carriers, customer relationship management (CRM) and accounting, as well as LTL freight providers. Here is a list of ShipRush’s popular integrations.
3dCart, Amazon, Seller Fulfilled Prime, Fulfillment by Amazon, BigCartel, BigCommerce, CubeCart, Drupal, eBay, Ecwic, Etsy, Groupon, eSquare, Magento, and more.
FedEx, UPS, USPS, DHL ecommerce, DHL Express, DHL Packet Support, DirectLink, FedEx International MailService, OnTrac, Worldwide Express, and FirstMile.
ShipRush Web allows you to compare the following carrier rates side-by-side in real time to get you the best rates. It also provides 64% off base USPS rates and up to 21% in FedEx savings. You may use your existing shipping carrier discounts.
Summary of ShipRush Reviews
As of the date this article was written (March 23, 2020), there are no up-to-date ShipRush reviews online. If you are a past or current ShipRush customer, leave a review to help other business owners who are deciding whether or not to use the software.
ShipRush Frequently Asked Questions (FAQs)
What types of support does ShipRush provide?
ShipRush provides support by phone, live chat, and email. Access to a community forum and a knowledge base are also included. Live chat support is accessible from 5 a.m. to 5 p.m. Pacific time, Mondays to Fridays; while phone support is provided between 8:30 a.m. to 5 p.m. PT on weekdays.
What platforms does ShipRush support?
ShipRush works on Mac and PC/Windows systems. Standard web browsers are supported. It does not provide a mobile app but is responsive on most smartphones and tablets. Supported printers include laser, inkjet, and thermal printers.
How long does it take to set up my store and carriers?
If you go through the ecommerce and carrier wizard set up in your account, ShipRush says setup can be done in 20 minutes. You are encouraged to call or chat with its support team for any issues or concerns.
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If you are not sure if ShipRush is right for you, this article on the 5 Best Order Fulfillment Services & Companies is a review of our top choices. In this guide, we shared our top recommendations based on costs, specialty services offered, strengths, and order or account minimums.