Shopify POS is a POS platform that lets users create and manage a website with an online store. Shopify includes features for managing inventory, processing and fulfilling customer orders, and multichannel marketing tools. Shopify is one of the most user-friendly POS and ecommerce platforms available, and comes at an affordable price point. In this article, we cover Shopify POS reviews, pricing and more. Ready to get started? Get a free trial.
Which POS Provider Is Right For You?
Shopify POS Pricing
Shopify offers four main plans: Lite, Basic, Shopify, and Advanced. All plans include online sales features, a point-of-sale (POS) app for mobile or in-store sales, payment processing, and unlimited product management. The plans differ when it comes to online store features, reporting, and transaction fees for credit card processing.
Shopify POS Pricing and Features
Online Credit Card Processing Fee
2.9% + 30 cents per transaction
2.9% + 30 cents per transaction
2.6% + 30 cents per transaction
2.4% + 30 cents per transaction
In-Person Credit Card Processing Fee
Mobile POS App
Advanced Report Builder
Shopify Lite is the most affordable Shopify plan. It includes inventory and product management, Facebook and Instagram sales, and a “Buy Button” that can be added to any existing website. However, Shopify Lite is the only Shopify plan that does not come with an online store. This plan is a good fit for individuals that want to occasionally sell products in-person or via their social media pages and/or an existing website or blog.
Basic Shopify is the plan that most small businesses start out with. At $29 per month, Shopify Basic is a good value for businesses that want to sell in-person and quickly and easily create a user-friendly online store. Basic Shopify is similar to Shopify Lite and all other plans in that it includes Facebook and Instagram selling, a “Buy Button” and the ability to create and send invoices. The primary difference between Basic Shopify and Shopify Lite is the online store.
Shopify is a step up from Basic Shopify. This plan is also a good fit for small businesses. It includes all of the same features as Basic Shopify but with lower payment processing fees, the ability to sell and manage gift cards, and more advanced reporting. Shopify is a good fit for growing businesses with steady sales that would benefit from more in-depth reporting and lower transaction fees.
Advanced Shopify has all of the features included with the Shopify plan, plus the ability to include third-party calculated shipping rates at customer checkout and an advanced custom report builder. Advanced Shopify also has the lowest payment processing rates out of all the Shopify plans and includes shipping discounts. Advanced Shopify is significantly more expensive than the other plans, so it only makes sense for large businesses that would save a significant amount of money with the lower processing fees.
Pros and Cons of Shopify
Shopify stands out from other POS and ecommerce platforms because it offers robust features in a user-friendly package. Shopify allows people who are new to creating websites or online stores to easily build an all-inclusive ecommerce site that has features to manage inventory and fulfill customer orders, plus shipping features. Built-in payment processing and a wide variety of plugins and integrations mean that individuals and small business owners can manage just about every aspect of their business from one system.
Even the most basic Shopify plan comes with a monthly fee. Considering that Shopify is built for online sales and an online store, there are some surprising features missing from Shopify’s platform, although they can be found through third-party integrations. For example, Shopify does not have a feature to collect and display customer product reviews. Also, while Shopify does give businesses the option of using a different payment processor or gateway, Shopify still charges a transaction fee.
Shopify POS Ease of Use
If you are looking to sell products online, Shopify is one of the easiest tools available. It offers many different templates, customization features, and everything you need to get started with a new online or multichannel business. Shopify has built-in tools for selling in-person and over social media, plus integrated payment processing, so you will not need to worry about connecting multiple systems. Shopify also has tons of marketing tools and tutorials for how to use different features.
Shopify POS Customer Support
Shopify customer support is available 24/7 via email, live chat, and phone. It also offers support over Twitter. Shopify’s website also has a help center with very detailed information and tutorials on how to use each feature and answers to common questions. Shopify’s website also has a very active community forum where users swap feedback on each other’s stores, talk about different Shopify apps and product sources, ask technical questions, and more.
Shopify has a POS app that comes free with all Shopify plans. Businesses can use Shopify POS on iPhones, iPads, and Android devices to sell products at markets or pop-up shops, in a retail store, or to create and send invoices anywhere. Shopify POS syncs with Shopify online store so customer and inventory data is centralized for all sales channels and always up to date.
Shopify also has mobile apps for messaging customers, managing orders, and viewing reports. Shopify POS also comes with a free credit card reader. Additional readers, barcode scanners, receipt printers, and other hardware can be purchased through Shopify or third-party providers.
Shopify is primarily an ecommerce platform, so the online store is Shopify’s main feature. Shopify is the industry standard ecommerce and online store solution for small businesses. The platform offers templates and tools to build an ecommerce site and checkout. Shopify also has tools to manage the rest of the sales process, such as connections to fulfillment centers, drop ship integrations, automated emails, flexible integrated shipping rates, and abandoned cart recovery.
Social Media Sales Channels
In addition to selling through an online store and in-person with a POS app, Shopify includes features to help businesses sell through Facebook Shop, Facebook Messenger, Instagram, Amazon, eBay, Google Shopping, and Buzzfeed. There are very few ecommerce platforms or POS systems that offer these many sales channels. Shopify is also one of two ecommerce platforms that has a direct integration with Facebook Shop and Instagram, so your product inventory can sync automatically.
Shopify has built-in payment processing which is ideal for new and small businesses that don’t want to worry about applying for merchant accounts and integrating a separate system. Shopify has flat-rate transaction fees that are not the lowest on the market, but they are fairly competitive, especially for smaller businesses. Shopify can be used to accept payments through the online store Shopify “Buy Buttons” placed on other websites, Shopify invoices, and through the POS app.
Unlimited Product Inventory
All Shopify plans include inventory management for an unlimited number of products or SKUs. Users can import and export product lists in bulk and assign product variations such as different sizes or colors. Users can also add existing product barcodes to listings or use Shopify to create new product barcodes.
Shopify has a detailed order management system that tracks each customer order from when it is placed through delivery with an order timeline. Businesses can use order timelines to enter order notes and comments, communicate with employees, attach files, and link to other products or order. Shopify also has tools for printing shipping labels, drop shipping integrations, and shipping solutions and discounts that simplify the process of managing and fulfilling customer orders.
Customer Management and Engagement
Shopify lets businesses create customer profiles and track customer data like contact information and order history across all online and offline sales channels. Every Shopify store comes with a full blogging platform so businesses can write articles, create lookbooks, encourage discussion, and moderate comments.
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Shopify POS Integrations
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Overview of Shopify POS Reviews
Shopify POS is best suited for individuals or businesses that want to sell online through Shopify’s online store. Users love that Shopify POS and ecommerce seamlessly sync inventory and customer data. Reviewers also love how easy to use the system is, the robust features it includes, and Shopify’s unparalleled number of integrations. Some reviewers note that setting up sales tax for local or in-person sales can be difficult.
Our Top Small Business POS System Picks
Best Small Business POS Systems – Read our buyer’s guide for a comparison of the top POS software for small businesses. We compare Shopify to a variety of POS systems for retail, cafe, mobile businesses, and more to give you an idea of which POS software will work best for your business needs.
Shopify POS FAQs
Can I try the software for free?
Yes. Interested users may sign up for a 30-day free trial.
Can I add more retail locations?
Yes. Shopify POS doesn’t limit the number of locations you can add into the system.
Is Shopify POS Right For You?
Shopify is a powerful, user-friendly POS and ecommerce platform suitable for individuals all the way through established, high-volume businesses. Many popular national retail brands use Shopify to sell products. If you want to sell products online and in-person, Shopify is likely a good fit for your business.
Specifically, Shopify is a good fit for:
- Multichannel retailers
- Influencers and bloggers wanting to sell online
- Retailers including fashion and apparel sellers
- Businesses selling beauty and cosmetics products
- Direct to consumer startups