SilkRoad offers a suite of cloud-based HR solutions for managing recruitment, onboarding, employee learning, and performance review processes. With its global client services, you are also granted access to experts who can help address your strategic HR and business needs. It’s best for medium to large-sized businesses that want customizable and scalable talent management tools.
SilkRoad Pros and Cons
Easy to use
Applicant tracking and learning solutions need enhancements
Efficient and customizable onboarding tool
Support team isn’t always responsive
Wide range of talent management solutions
Limited custom reporting options
Who SilkRoad is Best For
- Medium to large-sized businesses that want customizable and scalable talent management tools: With SilkRoad’s suite of HR tools, you can streamline and automate key talent acquisition processes. Its solutions can also be customized to fit your business’ growing talent management needs—enabling you to efficiently attract, hire, engage, and retain employees.
SilkRoad’s pricing information isn’t readily available on its website, but you may contact the provider to request a quote. Basic HR applications similar to it cost anywhere from $300 to $750 per month; while the more extensive tools have fees that range from $650 to $1,200 per month.
SilkRoad Alternatives 2020
Businesses (with less than 100 employees) that want integrated and simple-to-use HR, benefits, and payroll tools
Small to midsize businesses looking for a single platform to manage HR, employee attendance, benefits, and payroll
Businesses that need user-friendly employee scheduling and time tracking solutions
Companies that want a dedicated HR manager to help craft HR policy and maintain compliance
Businesses that require customizable payroll tools and reports
SilkRoad’s suite of solutions is designed to simplify your talent acquisition and talent management processes—from finding top talents, onboarding new hires, to delivering learning and development experiences and monitoring performance reviews. Let’s look at some of SilkRoad’s essential functionalities.
Reduce time-to-hire rates and simplify talent acquisition activities with SilkRoad’s Recruiting module. Its features include digital offer letters, approval workflows, and a custom career portal for candidates. You are also granted access to SilkRoad’s job distribution network, allowing you to attract and recruit top talents from a wide candidate pool.
Impress your new hires by delivering tailored preboarding and onboarding experiences based on their job roles, departments, and work locations. Apart from orienting new hires, you can utilize SilkRoad’s RedCarpet Onboarding module to help prepare employees who are assuming new job roles or moving to different departments.
Design and deliver training curricula and learning plans that align with your organization’s business strategies and a staff’s development needs. SilkRoad offers a flexible and robust training solution for managing employee upskilling and reskilling initiatives, enabling you to enhance engagement and drive talent retention.
SilkRoad’s Performance module includes flexible tools that allow you to identify an employee’s development opportunities, track job performance, set work goals, and facilitate feedback collection from managers and peers.
With its wide range of full-service integrations, you can securely connect your business’ core systems to SilkRoad’s platform. Here are some of its integration options:
- SAP SuccessFactors
Most Helpful SilkRoad Reviews
Many users who left positive SilkRoad reviews online highlighted its ease of use. They also commended its onboarding module, adding that is it very efficient and highly customizable. However, some reviewers noted that its applicant tracking, learning, and reporting tools need to be improved, explaining that they aren’t as robust as similar solutions in the market.
Efficient onboarding tool
“I like the Candidate Experience and all the customization that goes with it. Onboarding is the best of all the products that Silkroad has to offer. The workflow within it is easy to use and easy to follow—IF you have your tasks set up correctly … I also enjoy the fact that I can customize the onboarding experience for new hires based on a variety of factors (such as location, position, management role, etc.).”
Applicant tracking needs enhancements; limited custom report options
“It could use some new features, especially the applicant tracking system. Also, if you have a task that is dependent upon another, then you are not allowed to remove the task without having to remove all of the others … Moreover, the major issue with SilkRoad is running specific reports. It would be great if there was an easier way to run reports for specific types of candidates or characteristics of candidates for review.”
SilkRoad Frequently Asked Questions (FAQs)
Does it have a multilingual platform?
Yes, SilkRoad has a multilingual platform that supports 28 languages.
Can it track training certifications?
Yes, SilkRoad’s Learning module comes with robust compliance tools to help you manage certifications—from tracking an employee’s training attendance, to monitoring certification renewal and expiration dates.
Does it offer an electronic form builder?
Yes, SilkRoad has an “eForm Builder” tool that allows you to create simple employee-related documents such as onboarding forms, policy acknowledgment receipts, and more.
Our Top HR Software Picks
If you aren’t sure if SilkRoad is right for you, then this article on the best HR software for small businesses is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features like payroll, leave management, onboarding and employee self-service, and applicant tracking.