Slack is an integrated team communication and project management software that enables users to streamline their workflows. It offers messaging and organization tools to help teams stay aligned, organized, and productive. In this article, we cover user reviews and pricing. Ready to get started with Slack? Sign up for free.
Want to know the top project management software for small business? Read our Slack alternatives guide.
Slack offers a free option and two paid plans: Standard ($8/user/month) and Plus ($15/user/month). The main differences between the plans include the number of accessible recent messages, storage size, and access to premium features such as unlimited message search, unlimited apps, and guaranteed uptime.
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*Annual plans are paid in full at the beginning of the billing cycle.
The prices above are for the Slack for Teams version which provides users with a single workspace or messaging channel. Slack has an enterprise version called Slack Enterprise Grid which provides users with multiple interconnected Slack workspaces.
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What Slack Does Well
Users who gave Slack a positive review said that it makes team communication and collaboration easy — especially for companies with big or remote teams. A lot of users commended its free version for being robust and having all the essential messaging functionalities. Excellent integration capability was also cited consistently.
“It is excellent for teamwork. It allows integrations with other apps, which is incredible. I can keep all my messages and information in a shared but organized way. Team conversations are excellent. The communication and the dynamics of the working group have improved because of Slack.”
— Ottis Dannielles Baker
What Slack Does Not Do Well
Users who gave Slack a negative review suggested improving its voice call capability to be more similar to other VoIP solutions. Some users also complained about sporadic system glitches and the unreliability of the video chat feature.
“The biggest downside is that it’s not a total Skype replacement due to the lack of VoIP. My company is very married to Skype because of its VoIP functionality, despite the fact that Skype consistently fails for us as an overall communication tool.”
— Susan Mwangi
Check out the list below of some of Slack’s features:
- Team Channels and Messaging
- Message History Access
- Two-Factor Authentication
- Custom User Groups
- App Integrations
- Group Calls
- Video Calls
- Google OAuth
How does Slack guarantee the security of the messages being sent within the app?
The environment that hosts Slack’s services maintains multiple security certifications and audits for its data centers, including ISO and Service Organization Control (SOC). Slack also complies with the international General Data Protection Regulation (GDPR) law, ensuring users that all data transmitted through its platform are highly secured and encrypted.
How does Slack help teams streamline their workflows and stay organized?
Slack has a robust integration capability that enables users to connect it with over 1,500 third-party apps, including CRM, project management, and marketing automation programs. Slack also enables users to configure the system for their team’s unique needs and technology through the Slack API.
Here is a list of some of Slack’s popular integrations:
- Google Drive