Smart Link is Unymira’s information technology (IT) self-service customer support software that enables customers to make direct inquiries. Its features include an employee portal, multi-channel and multi-language support, and update notifications. In this article, we cover Smart Link reviews and pricing. Ready to get started? Request a demo.
Smart Link Pricing
Smart Link pricing is not readily available on its website. However, rates for similar software start at $0 to $25 per month or as high as $150 to $300+ per month for software with more extensive features. Interested users may contact Smart Link’s sales team for more information.
Ready to get started with Smart Link? Request a demo.
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Summary of Positive Smart Link Reviews
As of the date this article was written (Sept. 30, 2019), there are no up-to-date Smart Link reviews available online. If you are a past or current Smart Link customer, leave a review to help other business owners who are deciding whether or not to use the product.
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Smart Link Features
Check out the list below of some of Smart Link’s features:
- Multi-channel support
- ServiceNow integration
- Knowledge base
- Multi-language support
- Ticket tracking
- And more
Smart Link FAQs
What topics does Smart Link’s self-service platform cover?
Customers can ask anything regarding IT disruptions, general company/product information, as well as service requests. The system can also provide information from external systems/sources such as document storage, knowledge base, IT service provider, and more.
Can the chatbot feature be integrated into a company website?
Yes. Smart Link’s chatbots can be integrated into a website, Facebook page, mobile app, self-service portal, or a knowledge base.