SmartRecruiters Pros and Cons
Free hiring tool for small businesses has robust features
Investing in all of its add-on recruiting solutions can get costly
Extensive integration options
Occasional software glitches
Good customer support
Who SmartRecruiters Is Best For
Recruiters and growing businesses that want a scalable end-to-end talent acquisition platform: Apart from providing comprehensive cloud-based source-to-hire tools, SmartRecruiters has a flexible platform that can support the talent acquisition activities of growing businesses. It also comes with customizable workflows, enabling you to design and change hiring process flows depending on your company’s recruiting needs.
SmartRecruiters’ pricing page shows two products: a free “SmartStart” tool for small businesses (up to 250 employees and require up to 10 active job posts) and a paid “SmartRecruit” solution, wherein fees are based on your employee headcount and the features included. For reference, a third-party site claims that its annual fees start at $10,000.
Numbers of Active Job Posts
Up to 10
More than 10
Postings to 200+ Job Boards
ATS and Candidate Database Management
Custom Hiring Workflow
Interview Scheduling Tools
Full Marketplace Access with 350+ Partner Recruitment Systems and Services
SmartRecruiter also offers add-on solutions (such as SmartCRM, SmartAssistant, SmartGlobal, and SmartMessage) that can enhance the functionality of its platform. However, the said options are available only to those who subscribe to its SmartRecruit product.
SmartRecruiters Alternatives 2020
Businesses that want to post jobs and track applicants for free
Companies with fewer than 50 employees that want to streamline a complex recruiting process
Those who need HR software with integrated scheduling, time tracking, and hiring built in
SmartRecruiters is designed to streamline and automate recruiting processes, enabling you to improve time-to-hire rates. Let’s look at some of its essential features to help you determine whether it fits your business’ requirements.
One-click job postings and access to 200+ job boards: Aside from creating job postings, you can distribute listings across social media (like LinkedIn) and SmartRecruiters’ network of free and paid partner job boards. Note that you may need to pay additional fees in order to post job ads on paid job boards. Here are some of SmartRecruiters’ partner sites:
Career website: You are granted access to a career site that you can customize to match your business’ branding requirements. SmartRecruiters also offers a job widget that you may add to your company website, enabling you to display your active open jobs.
Recruiting campaigns: Nurture candidates with personalized recruiting email campaigns designed to attract qualified applicants.
Applicant tracking: With this solution, you can easily track where your candidates are in the hiring process. It also monitors your applicant sources to help you identify which recruiting strategies yielded higher application numbers.
Screening assessments: If you want to pre-screen candidates, then you can add screening questions to your job postings. SmartRecruiters supports yes/no questions, custom single- and multi-select queries, dropdown items, and more. You can even identify whether specific answers to select questions are acceptable or unacceptable (except for diversity-related queries), wherein the platform will automatically reject candidates who chose the latter.
Interview scorecards: You can create custom scorecards that contain star ratings and criteria of core behavioral/technical competencies per job. SmartRecruiters also has a list of default scorecard criteria or you can create your own. You can also add custom questions to each criterion to help interviewers assess and rate candidates against the identified competencies.
Job offer management: SmartRecruiters can help automate the job offer process through its digital offer letters, configurable forms with version control, and real-time approvals.
Team collaboration tools: The platform offers intuitive collaboration tools that allow you and hiring stakeholders to share applicant resumes and candidate interview notes securely with each other.
A marketplace of partner systems and services: SmartRecruiters has over 350 partner systems and recruiting services that you can integrate with. Here are some of its integration options.
- Background check solutions (Checkr, HireRight, KENTECH, Outmatch, Tracker Corp, and Verified First)
- Calendar systems (Google and Office 365)
- Communication apps (Rectxt, Slack, and Timeko)
- Data and analytics tools (HRdiversifyd, Tableau, and ZAPinfo)
- Electronic signature software (DocuSign)
- HR and onboarding platforms (BambooHR, Click Onboarding, Peoplesoft, SAP, Sapling, and Workday)
- Talent assessment and matching tools (AssessFirst, Brilent, Criteria Corp, eSkill, EASYRECRUE, Jobma, Psychometric, Skillmeter, Sonru, Talview, and Weirdly)
Most Helpful SmartRecruiters Reviews
Users who left positive SmartRecruiters reviews online appreciate that they can post jobs, screen applicants, and hire qualified candidates from a single platform. Others said that it has efficient applicant tracking and candidate management tools. Meanwhile, some users complained about having experienced system glitches and slow-loading pages from time to time. There are also a few who commented that while its platform is generally user-friendly, learning how to use all of its features can be overwhelming and confusing.
A reviewer who left positive feedback on Capterra likes that it provides him an overview of where his candidates are in the recruiting process. He also appreciates its interview scheduling tool, adding that its integration with calendar apps has helped him easily manage and monitor candidate interviews.
Occasional software glitches
One user who gave a negative review on TrustRadius expressed disappointment about its occasional glitches. She also dislikes having to refresh or restart the program to make it run smoothly again.
SmartRecruiters Frequently Asked Questions (FAQs)
What are the features of its mobile apps?
SmartRecruiters’ mobile apps for iOS and Android let you track, screen, assess, and manage candidates.
How long will job postings remain active on its network of free job boards?
In general, many of SmartRecruiters’ partner sites (specifically free job boards) offer 30-day listings. If the job is still open after the said period, then you can republish the said posting.
Can I assign specific roles to members of the hiring team?
Yes, you can assign hiring roles (such as coordinator and interviewer) to key stakeholders—provided that your company’s SmartRecruiters administrator has tagged you as a recruiter or hiring manager in the system.
Our Top Recruitment Software Picks
If you aren’t sure if SmartRecruiters is right for you, then this article on the best recruitment software examines our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features such as job board posting, resume parsing, background screening, and applicant tracking.