Soffront Pros & Cons
Highly customizable features
Requires a paid onboarding program because of its learning curve
Lead automation tools are effective
Reporting feature isn’t as robust as expected
Gantt charts for projects are helpful
Instances of duplicate contact information
Who Soffront Is Best For
- Businesses that want to provide tailor-fit marketing solutions: Soffront’s selection of marketing and sales solutions enable users to customize branded content depending on a customer’s specific needs. Workflows and reports can also be easily configured to suit your daily workflows.
Soffront’s pricing ranges from $0 to $70 per month. Cost depends on the number of contacts and the availability of premium features, such as quotations and proposals, advanced project management, and customer portal.
30-Day Free Trial
(minimum of 10 users)
Training and Onboarding
Cost per Additional User
$35 per user
$70 per user
Number of Contacts
Deals and Forecasting
Quotations and Proposals
Soffront also offers the following add-ons: More Contacts (starts at $12 per month for an extra 2,500 contacts), More Emails (starts at $4 per month for an extra 1,000 emails), More Card Scans (starts at $50 per month for an extra 50 scans), Phone Calls (starts at $25 per month for 1,000 minutes), and SMS Messages (starts at $10 per month for 1,000 messages).
The free plan provides users with basic project management, customer service, and reports. It offers custom workflows through configurable fields and objects to streamline tasks specific to your business needs. It also allows you to integrate the software with programs like MS Office, G Suite, QuickBooks, DocuSign, and Eventbrite. An app is also available for iOS and Android users.
The Professional plan takes the basic features to the next level and introduces you to a business card scanning feature that allows you to process 40 scans per month.
Soffront’s highest level gives you an exclusive customer service portal and knowledge base. It also provides advanced custom reports so you can easily measure your sales and marketing progress. This plan also enables you to scan 250 business cards per month.
Soffront Alternatives 2020
White Label CRM
Service businesses that want an all-in-one white label CRM with add-on service potential
Small creative agencies that require a CRM with a client-focused customer portal
Companies wanting to resell an inexpensive white label CRM solution with robust marketing automation
Consultants who want to sell a CRM with high, open-ended reseller commissions potential
Companies wanting a customized, open-source CRM to resell to enterprises with multiple businesses
Soffront offers an upgradable white label CRM with various add-on options for calling, texting, and email tasks. Some of its key features are as follows:
Soffront enables you to capture and nurture leads through automated email marketing campaigns and lead scoring tools. You can also create professional-looking landing pages that let you easily design click-through and squeeze pages using drag-and-drop functionalities.
The software allows your sales team to access complete lead histories that include calls, emails, deals, files, and upcoming tasks. There is also a click-to-call feature that you can access on your web browser. Sales forecasts can also be generated for individual sales representatives, managers, and teams.
Workflows are customizable depending on various customer requirements. You can also track client referrals as well as automate follow-up emails and newsletters. A customer portal is provided to help you resolve tickets.
Gantt chart-based project management solutions enable users to layout plans, tasks, and milestones. It also gives resource planning tools based on your skills and availability—both human and physical resources.
Summary of Soffront Reviews
As of the date this article was written (June 18, 2020), there are no up-to-date Soffront reviews online. If you are a past or current Soffront customer, leave a review to help others decide whether or not to use the software.
Soffront Frequently Asked Questions (FAQs)
Do I have to install Soffront on my computer?
No, you don’t. Soffront is a completely web-based application that is hosted on Amazon’s secure data centers. Data is backed up daily.
Can I integrate Soffront with my work calendar?
Yes, you can. The program integrates seamlessly with Microsoft Outlook and Google apps. It also enables you to forward emails and record email interactions with your contacts.
How can I create a custom report?
Soffront provides a do-it-yourself report designer that can help you analyze your data using summaries, details, trends, and advanced matrix reports.
Our Top White Label CRM Software Picks
If you are not sure if Soffront is right for you, this article on the best white label CRM software is a review of our top choices. Our team analyzed dozens of tools to find the best ones to save you time and take a more strategic approach to white label CRM, and narrowed down our recommendations based on ease of use, partner program, features, and cost.