Square for Retail is a cloud-based iPad POS software that provides storefront, back-office, and online selling solutions for retail businesses. Its features include inventory management, in-store and online selling, employee management, payment processing, and real-time reports. Monthly fees cost $60 per location, and it’s best for those with multiple sales channels and locations.
Square for Retail Pros and Cons
Offers a free trial
Might be expensive for small businesses
Easy to understand and use
Can’t process payments from outside of the US
Stellar customer service
Exclusive to the iPad
Who Square for Retail is Best For
- Businesses that want to increase sales via social media and other online channels: Apart from supporting online stores and Instagram selling, Square for Retail also accepts payments made through Google Pay and Apple Pay.
- Brick-and-mortar stores with multiple branches: Being cloud-based, users may easily monitor and manage multiple store locations from anywhere and in real time.
- Businesses that have both online and physical store operations: Available in online and offline mode, its suite of inventory, sales, customer service, and team management tools make it easy for owners to switch back-and-forth between selling channels.
Square for Retail Pricing
Square for Retail’s pricing page shows a monthly plan that costs $60 per location. It also charges 2.5% + $0.10 for every dip, tap, or swipe card transaction. Additionally, a paid subscription includes access to advanced inventory management, online store and Instagram selling, sales and inventory reporting, team management, and a POS app.
Many of Square for Retail’s capabilities—such as invoicing and payroll—are offered as add-ons. Square Invoices costs 2.9% + $0.30 per invoice paid online, while Square Payroll starts at $34 per month ($29 per month + $5 per month, per person paid).
You may also set up e-Gift cards for 2.9% + $0.30 per card or buy a 20-card Starter Pack for $40. If you want to customize your card, then you may add your business name for $0.95 per card or upload your art for $.080 per card. The minimum order is 75 pieces.
Square for Retail is part of a suite of software under the Square brand, though you may use each solution independently. Other products include Square for Restaurants, Square POS, and Square Appointments.
Square for Retail Alternatives 2020
POS with detailed inventory management and custom reporting
Retail POS with built-in CRM and loyalty program
iPad POS with built-in payment processing and marketing tools
Square for Retail Features
Square for Retail is designed to provide merchants with the right tools to address all levels of retail operations. Here are some of the platform’s most essential features.
Square for Retail enables you to run your entire store using its software. You can manage the speed of checkouts, as well as offer easy exchanges and returns in order to increase store productivity and customer satisfaction.
You may reach potential customers on the internet through Square Online Store. This tool lets you create a professional website that syncs with your in-store retail POS system. It even has shipping and in-store pick-up capabilities. Selling online is free, but you will need to pay 2.9% + $0.30 per transaction.
Square for Retail’s inventory management features include low-stock notifications, item categorization, vendor management, multi-location stock tracking, purchase orders, and bar code labels.
You can track staff hours, overtimes, and breaks with this tool. It also has other functionalities that help optimize staffing and labor costs like free payroll time cards. If you need more advanced features such as break violation reporting and multiple wage rate calculations you might want to subscribe to Square Team Plus, which costs $35 per month, per location.
Square for Retail’s payment processing tool accepts all major credit cards, including Apple Pay and Google Pay transactions. It is PCI compliant and comes with 24/7 fraud prevention.
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Most Helpful Square for Retail Reviews
Users who gave positive Square for Retail reviews described it as easy to use, while others appreciate the ability to manage sales and inventory online. Meanwhile, those who gave negative reviews said that it can be expensive for small businesses. Others recommended that it should stop giving free swipe readers with its plans because the technology is obsolete.
Efficient for managing sales online
Square allows you to take credit or debit card payments on a mobile device. It acts as a point of sale software, and helps you track and manage your inventory and prices digitally.
“I guess I don’t understand how they still give the swiping reader out—and for free—when it’s a liability for retail now. I just think they should give out one chip reader per client for signing up, instead. The swiping reader is also not efficient and often shifts when charging a card.”
One drawback to using Square for Retail is that its mobile app is exclusive to the iPad. If you are interested in its free trial, then be sure to have your device on hand to enter a unique code that activates the app. You may still access the dashboard using your browser but you will need the Square Register terminal to use the POS tools.
I also signed up for the free trial and was impressed by its simple yet comprehensive onboarding process. It begins with a fun “Getting Started” video and then lists essential steps to set up your account, inventory system, POS system, and online store (if any). Plus, its clean and clutter-free dashboard is a delight to use. I would recommend it to business owners who are just starting to use an automated system and are looking for an app that’s straightforward.
Square for Retail Frequently Asked Questions (FAQs)
What does its free trial include?
Square for Retail’s free trial covers 30-day access to its basic functionalities. If you need to process payments during the trial period, then you will need to pay 2.5% + $0.10 for every tapped (mobile payments), dipped (chip cards), and swiped (magstripe cards) payment.
Can I use my own hardware with Square for Retail?
Yes, however, the provider recommends using its accredited hardware to ensure seamless operations. These include a POS register ($799 or $39 per month for 24 months), a mobile credit card machine ($299 or $27 per month for 12 months), and a reader for chip cards, Apple Pay, and Google Pay ($39). Contact Square for Retail for your options.
I have an upcoming event. Can I rent hardware for short-term use?
Yes, you can. Square for Retail allows its subscribers to rent payment processing hardware for special events, so you can accept debit and credit, as well as contactless payments on site. Contact Square for Retail for a quote.
Our Top POS Software Picks
If you aren’t sure if Square for Retail is right for you, this article on the 8 Best POS Systems for Small Business is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features like inventory management, CRM, and payment processing.