Starfish CONNECT is an appointment scheduling and case management solution designed to promote engagement between students and their advisers, tutors, and instructors. Its online scheduling and communication tools enable students to better connect with their advisers, allowing them to stay on top of their academic goals and activities. It is best for colleges and universities.
Starfish CONNECT Pros & Cons
Simple and easy to use
Customizing appointments is a bit difficult
Good scheduling tool
Who Starfish CONNECT Is Best For
- Colleges and universities: Educational institutions can efficiently manage their student services centers with online tools for scheduling appointments, tracking cases, and accessing centralized student files with important notes, photos, and other information.
Starfish CONNECT Pricing
The Starfish CONNECT pricing guide isn’t published on its website. However, a third-party site claims that it charges a one-time fee of $5,000. Those interested may contact the provider to request a quote.
Starfish CONNECT Alternatives
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Starfish CONNECT Features
With Starfish CONNECT’s online tools, educational institutions can help students focus on their academic goals by enabling them to easily connect with advisers who are equipped to guide them to success. Here are some of Starfish CONNECT’s important features.
Starfish CONNECT offers online scheduling for individual and group appointments. Its integrations with Microsoft Exchange, Microsoft Outlook, and online calendars allow users to easily track schedules for in-person appointments, phone counseling calls, and virtual sessions. It also provides email and text message reminders.
With its flexible kiosk, student services centers can efficiently manage walk-in meetings and queues. Additionally, students can remotely check wait times at different centers, allowing them to manage their schedules accordingly.
Student Plan Tracking
Its case management tools enable advisers to document the students’ academic road maps and track their success plans. It also provides eligible users with access to a central student folder that contains notes, photos, and other important information.
Searchable Success Network
With Starfish CONNECT, students can access a fully searchable interface that includes a personalized view of every academic contact and educational service that can help them attain their goals. Additionally, advisers can refer students to specific services and assign “to do” notes.
Which Appointment Scheduling Software Is Right for You?
Summary of Starfish CONNECT Reviews
As of the date this article was written (January 6, 2020), there are no up-to-date Starfish CONNECT reviews available online. If you are a past or current Starfish CONNECT customer, leave a review to help others who are deciding whether or not to use the software.
Starfish CONNECT Frequently Asked Questions (FAQs)
Does it offer product demos?
Yes, Starfish CONNECT offers product demos through free monthly webinars and on-demand archived presentations. Those interested may contact the provider to request either a remote or onsite demo.
What is its implementation timeline?
According to Starfish CONNECT’s website, the implementation timeline for most educational institutions is within 10 weeks from the project’s kick-off date.
How does it protect student data?
Starfish CONNECT asserts that it utilizes data security and access controls to protect its clients’ student information. Its database and application servers are also hosted in audited facilities with secure communication protocols, state-of-the-art infrastructure, and established operational policies.
Our Top Appointment Scheduling Software Picks
If you aren’t sure if Starfish CONNECT is right for you, this article on the 4 Best Appointment Scheduling Software: Reviews & Pricing is a review of our top choices. Our team researched, tested, and compared dozens of appointment scheduling software to suggest the best one for your small business.