SurePayroll provides businesses and households with full-service payroll solutions. Its services include payroll processing, tax filings and payments, benefits and HR management, quarterly and year-end reporting, and more. Its full-service plan costs $29.99 per month + $5 per employee. It is best for small businesses and budget-conscious families who need a simple payroll, HR, and benefits system.
SurePayroll Pros and Cons
Cost-effective payroll service
Will not apply for your federal and state tax ID number
Offers tax services in all 50 states
Unresponsive customer service team based on user reviews
Who SurePayroll is Best For
- Small businesses that want an intuitive payroll solution: SurePayroll has flat-rate pricing, as well as a user-friendly and straightforward interface.
- Households who want a budget-friendly payroll software: With SurePayroll, you can pay your nanny, caregiver, or other household helpers. The software can run unlimited payrolls at no extra charge. It does not have tiered pricing plans and startup fees as it offers a standard monthly cost for all household employers.
For small businesses that want a full-service plan, SurePayroll’s pricing is $29.99 per month + $5 per employee. The provider also offers a self-service option that costs $19.99 per month + $4 per employee. There are no set-up fees, and the main differences between the two plans include the payroll processing timelines and access to tax filing services.
$4 per employee
$5 per employee
Payroll Processing Timelines
Payroll Tax Filing
Unlimited Payroll Runs
State-required New Hire Reporting
*For a monthly fee of $7.99, you can upgrade to a two-day payroll processing.
SurePayroll also charges add-on fees if you need time clock ($9.99 per month) and accounting ($4.99 per payroll) software integrations. On the other hand, if you’re a household employer, SurePayroll’s pricing is $39.99 per month. This service covers one employee, and you have to pay $10 for each additional staff.
SurePayroll Alternatives 2020
Companies with fewer than 100 employees that want a cloud-based payroll software at a significantly low cost
Companies using QuickBooks for accounting that are legally required to offer health insurance to their employees
Startup businesses that need many customization options and want to scale with a long-standing industry leader
Small businesses that seek professional payroll services and dedicated customer service for their changing payroll needs
With SurePayroll you can easily pay your employees, file payroll taxes, and handle the year-end forms. Its online payroll services cover the following features:
SurePayroll customizes your payroll based on your business’ and employees’ needs. Along with unlimited payroll runs, same-day expedited payroll, and auto payroll, it also provides support for multiple pay rates and payment schedules, W-2 employees and 1099 contractors, split paychecks to multiple accounts, as well as direct deposits, pay cards, or printable checks.
Tax Filings and Payments
SurePayroll calculates, withholds, and pays its clients’ payroll taxes accurately and on time. Filings and payments of required unemployment insurance to the Federal and State are also included. Plus, it supports the unique local service tax of Ohio and Pennsylvania for an upcharge fee of $9.99/month.
Benefits and Insurance
SurePayroll has partnerships with licensed insurance agencies, including Paychex, The Hartford, Travelers, and Liberty Mutual to help you find quality insurance plans and provide additional benefits to your employees, such as workers’ compensation insurance, 401(k) retirement plans, and health insurance.
SurePayroll offers several add-on features, including Safe Harbor 401(k), commuter benefits, garnishment deductions, child support, Flexible Spending Account (FSA), and Health Savings Account (HSA), for an additional cost per add-on.
Most Helpful SurePayroll Reviews
There are mixed positive and negative SurePayroll reviews online in terms of customer service. Though some users like the software’s intuitiveness, others complained about filing unnecessary taxes and charging incorrect tax rates.
“SurePayroll makes it easy to submit payroll, even for a non-experienced staff member. We are a small organization, so this makes it easy since we do not have an HR department to do our payroll.”
Its tax service and customer support is not effective
“It was not worth it. Our quarterly taxes were so screwed up and the supposed yearly savings were about to be eaten up with the fees that SurePayroll was going to charge to fix them. I’ve had to spend one month and a half of my own time trying to figure out what taxes have been paid correctly and which ones haven’t. I am canceling immediately as I don’t want them to touch one more payroll in fear of having additional damage.”
SurePayroll Frequently Asked Questions (FAQs)
Do I need to wait until the next financial year before I can start using SurePayroll?
No. There is no need to wait as you may start using SurePayroll at any period of the year.
Does it support third-party software integration?
Yes, it does. With additional fees, SurePayroll can integrate with a time clock software ($9.99/month) and an accounting software ($4.99/month).
Which types of customer service does SurePayroll provide?
SurePayroll is one of the few service providers that offer customer service six days a week, with extended hours on weekdays. Support is accessible via phone, email, and live chat. The hours of operations are as follows: (1) Monday through Friday, 7 a.m. to 8 p.m. Central time, and (2) Sunday, 9 a.m. to 1 p.m. Central time.
Our Top Payroll Software Provider Picks
If you are not sure if SurePayroll is right for you, this article on the Best Payroll Software is a review of our top seven choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, ease of use, state requirements, and features.