TapMango is a customer engagement and customer loyalty program platform that allows users to create their own loyalty programs. Its features include automated surveys, branded key tags, a marketing portal, unlimited campaigns, instant deals, customer groups, and more. In this article, we cover TapMango reviews. Ready to get started? Request a demo.
The TapMango pricing scheme is not published on its website and is available only upon request. However, according to a third-party site, it costs $199 per month plus an initial setup fee. Contact its sales team to request pricing information.
Ready to get started with TapMango? Request a demo.
Summary of Positive TapMango Reviews
Users who gave TapMango a positive review like that it is easy to use and that its support team is very responsive. They also appreciate its text messaging functionality, unlimited campaigns, check-in system, customer rewards, and client re-targeting capabilities.
One user who left a positive review of TapMango on Capterra commended its support team for its excellent service. He added that its representatives are very friendly and responsive.
Summary of Negative TapMango Reviews
Users who gave TapMango a negative review wish that it would have a more robust reporting functionality, a higher character limit for text messaging, and additional integrations with Point of Sale (POS) systems and ecommerce platforms. Some said that its subscription fee is a bit high for small businesses.
One user who left a negative review of TapMango on Capterra dislikes its character limit when sending text messages. She suggested that it should have a higher count than its current 29 characters.
Top Customer Loyalty Program Software Pick from Fit Small Business
6 Best Loyalty Program Software 2019: Loyalty programs are structured rewards or marketing programs used by retail businesses to encourage shoppers to continue buying. The best programs are digital and automated solutions with engagement features that are easy to use. In this guide, we compared top-rated programs — focusing on price, ease of use, and features — to determine the best overall loyalty software for small businesses.
Check out the list below of some of TapMango’s features:
- Automated surveys
- Automated viral friend referral system
- Branded keychain tags
- Customer-facing touch screen tablet and stand
- Marketing portal and unlimited campaigns
- Mobile app with customizable branding
- And more
What are the businesses that can utilize TapMango’s platform?
TapMango caters to businesses in various industries, such as automotive, entertainment, gaming, clothing, food, nutrition, beauty, health and wellness, sports and fitness, and more.
Do I need to sign a contract with TapMango?
No, you don’t. TapMango does not require its users to sign a contract with them.
Here is a list of some of TapMango’s popular integrations:
Have you read these TapMango reviews and are still not sure if it’s the right fit for you? Read our reviews of all top customer loyalty program software or check out one of these three TapMango competitors.
Disclaimer: The following information was provided by TapMango and does not necessarily reflect the views of FitSmallBusiness.com.
What is TapMango?
TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.
TapMango News & Activity
Keep up to date on all TapMango-related news and find valuable resources on our blog!
TapMango Customer Service
TapMango provides each new client with a dedicated onboarding specialist, who guides them through the program and is available to them until they’re ready to take off the training wheels. In addition to this, our amazing support team is available via email, phone and live chat. We also have an extensive online knowledge base available for those who need assistance outside our service hours.
TapMango Unique Features
Here are just a few of the many unique features we offer:
• Your own branded mobile app that customers can use to place orders, track points, refer friends and more
• Powerful marketing platform for sending campaigns via SMS, email and mobile app push notification
• In-store branded tablet to enroll customers and manage rewards
• Flexible points – double points on specific days, happy hour specials, cash back and more
• Referral system (similar to Uber’s) where customers can send a unique link to hundreds of friends with a simple click
• Automated campaigns for customer’s birthdays, lapsed visits, and more
• Branded keychain tags that also work as gift cards and event swag
• Completely customizable campaigns provide unlimited possibilities with our advanced campaign settings and customer grouping
• Comprehensive reporting options – see exactly how much additional revenue your loyalty program is bringing you
• Mobile ordering allowing your customers to place and track orders on your mobile app. In addition, they can earn and redeem rewards with each order AND best of all, we take 0% of your revenue
• Seamless integration with major POS systems and Open API for everything else