TimeTrade is an online appointment scheduling software designed to improve customer retention and increase sales growth. Its key features include intelligent appointment scheduling, omnichannel customer experience, appointment routing, web and video conferencing, and more. In this article, we cover TimeTrade reviews and pricing. Request a demo.
TimeTrade pricing is based on four subscription plans: Small Business (starts at $6.50/user/month, billed annually), Salesforce (starts at $29/user/month, billed annually), Events & Classes (customized), and Enterprise (customized). The main differences between the plans are CRM connectors, level of reporting, and access to premium features such as text messaging and more.
|Events & Classes|
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*Plans are paid in full at the start of the billing cycle.
Interested users may contact TimeTrade’s sales team directly to request a quotation for the Events & Classes and Enterprise plans.
Ready to get started with TimeTrade? Request a demo.
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Summary of Positive TimeTrade Reviews
Users who gave TimeTrade a positive review said that the software provides good documentation on how to set up appointments in the system. Some of them appreciate that it can schedule meetings that automatically sync to their Outlook calendars. They also mentioned that it offers affordable plans.
One user who gave TimeTrade a positive review in Capterra said that the software has been an excellent scheduling tool to facilitate online interviews. He shared that his recruiters can choose to share only their selected individual availability with the applicants, and that they configured TimeTrade links to be sent out automatically from their CRM. He said that this process has streamlined their interview registration process.
Summary of Negative TimeTrade Reviews
Users who gave TimeTrade a negative review complained that the software is not very intuitive and that there is no listed phone number for customer support. They said that they have to submit a ticket to request assistance.
One user who gave TimeTrade a negative review in Capterra doesn’t like that the software only gives a time buffer at the end of a meeting (and not also at the start). He said that this causes a domino effect on previously scheduled meetings, and gets confusing when he sets up his appointment slots.
Top Appointment Scheduling Software Pick From Fit Small Business
Check out the list below of some of TimeTrade’s features:
- Intelligent appointment scheduling
- Omnichannel customer experience: mobile devices, app, desktop, and more
- Appointment routing
- Web and video conferencing
- Configurable business rules
- Queue management
- Full-stack security
- And more
What types of small businesses are known to benefit from TimeTrade’s services?
TimeTrade can benefit any service-based business that offers appointments, reservations, or classes. It provides services for the following small businesses: training centers, portrait studios, health clubs, auto service centers, equipment rental agencies, medical practices, real estate offices, hair salons, health spas, and more.
Does TimeTrade have software & hardware requirements?
No. The only requirements for TimeTrade to run are an internet connection and a web browser.
Here is a list of some of TimeTrade’s popular integrations: