Trakstar Pros and Cons
No free trial
Has a mobile app
Might be expensive for small businesses
Easy to use
Has annoying pop ups
Who Trakstar Is Best For
- Companies that want to automate HR tasks in order to cope with their growing numbers of employees
- Single- and multi-location organizations that want the convenience of managing people online
The Trakstar pricing details aren’t published on its website but, according to two third-party sites, the app’s subscription fees start at $4,370 per year. Trakstar does not offer a free trial, but you may sign up for its free demo.
Trakstar is designed to simplify how people managers perform assessments on individuals in order to ensure employee satisfaction and alignment with company goals. Here are some of the app’s features:
Performance management: Conduct performance reviews, increase employee engagement, and create an environment that is open to real-time feedback with this feature. Evaluations are accessible online so that managers can easily complete an efficient appraisal from any device with an internet connection.
360-degree reviews: Trakstar helps simplify the process of requesting feedback from employees or somebody from outside of the team (e.g., partner and vendor) using an email address. You can build the feedback into the workflow of a performance review during the assessment process and limit access to the responses to ensure confidentiality.
Employee engagement: Create and send out pulse surveys, performance check-ins, and other customized surveys to measure engagement throughout your workforce. This tool also enables you to segment results by time period or group or dig deeper into your data so that you can implement necessary adjustments to keep teams motivated and happy.
Goal-setting tools: With this feature, companies can ensure that employees are working toward the same targets as their managers while also improving staff engagement, performance, and overall happiness. Employees and managers will have daily access to their performance goals so that they can stay up-to-date with their progress and make changes, if necessary.
Succession planning: Identify who your top performers are so that you can begin grooming them for leadership roles. You can perform evaluations discreetly to discover who excels in their present jobs and has the potential to do more. Trakstar’s nine-box grid places employees in the right categories based on their accumulated ratings so that managers can easily see who to prioritize for a promotion.
Most Helpful Trakstar Reviews
Users who gave positive Trakstar reviews said that the tool helps their HR teams be more consistent and timely with staff reviews, while others pointed out that its customer support team is responsive and helpful. Meanwhile, those who gave negative comments complained that it has plenty of unnecessary pop ups, whereas others said that the app’s reporting tools are limited.
Has great customer service and is easy to use
One user who gave Trakstar a positive review on Capterra said that it is easy to navigate and that its customer service team is very responsive to any question. He added that the software makes his performance review tasks easier to process and that staff who are not tech-savvy are able to use it with ease.
Has annoying pop ups
One user who gave negative Trakstar feedback on GetApp said that he encountered plenty of bothersome pop ups while using the app, adding that he had to manually close them each time. The company has reached out to the customer and said that they will make adjustments to improve the user experience.
Trakstar Frequently Asked Questions (FAQs)
Who can participate in the 360-degree feedback process?
Employees, managers, and anybody from outside the company who has been given access via email (e.g., a partner psychologist and third-party HR observer) can participate in the process. A staff member can also conduct a self-evaluation, if needed.
Where can I download the Trakstar app?
You may download the software from Google Play and the App Store. It may be used on your Android device, iPhone, iPad, and iPod touch.
Is training provided for new users?
Yes, it is, and the training and implementation process is typically accomplished in three to six weeks, broken into a series of meetings with the support team. Training sessions are also pre-recorded so that new hires can quickly get up to speed.
Our Top Performance Management Software Picks
If you aren’t sure if Trakstar is right for you, then this article on the best performance management system is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features such as goal setting tools, performance assessments, 360-degree reviews, software integrations, and reports and analytics.