Trello is a project management software that helps users organize their tasks via boards, lists, and cards. It provides templates, automation, and over a hundred integrations. It has a free plan and paid tiers that cost anywhere from $5 to over $20.83 per user, per month, and Trello is best for small teams and those who want simple task management that adapts quickly into a team’s existing workflow.
Trello Pros and Cons
Has a free plan
No Gantt view
Easy to use
Lacks progress reports, graphs, and charts
Over 100 third-party integrations
Who Trello Is Best For
- Best for small teams and those who want simple task management that adapts quickly into a team’s existing workflow: Trello provides a simple drag-and-drop feature to tasks and projects with the help of boards, lists, and cards. It is made to adapt to a team’s current workflow by allowing you to customize and label your board.
Trello’s pricing guide has a free option and three paid plans that range from $5 to $20.83 per user, per month. The main differences between the plans include the minimum number of user accounts and access to premium features like file attachment size, app integrations, security permissions, and public board management.
(for 20 to 5,000 users)**
*Annual plans are paid in full at the start of the billing cycle.
**For more than 5,000 users, contact the provider for pricing.
Trello’s free plan is enough for you to collaborate with others on one-off projects, manage a small team, and work on your personal projects. It comes with unlimited personal boards, cards, and lists, with file attachments up to 10MB. There is no total limit for storage, just a per-file limit.
Considered more of a user badge than a plan upgrade, Trello Gold gives you an increased limit of three Power-Ups per board, 200 command runs per month, 250MB on the per-file attachment limit, and the ability to use custom images on the board background.
Furthermore, Trello lets you earn up to 12 free months of Trello Gold by recommending Trello to others (one referral = one month free).
Trello Business Class provides unlimited team boards, board collections, team board templates, priority support, custom backgrounds and stickers, and observers (where “observers” are a Business Class security setting that limits a user’s actions within a board).
Additionally, you gain unlimited access to advanced features and Power-Ups like advanced checklists, custom fields, list limits, calendar and map views, voting, and over 100 app integrations. Automation can be set up using rule-based triggers, custom card and board buttons, and calendar and due date commands, with a limit of 1,000 command runs per team + 200 per user and team quota pools of up to 6,000 per month.
It’s important to note that a Business Class subscription is applied to one Trello Team. This means that you will be charged per team member on the upgraded team. Once a free team is upgraded to Business Class, all of the Business Class perks will be available to team members on team boards.
Along with all the features included in Business Class, the Enterprise plan gives you admin and security features such as unlimited automation quota, Power-Up administration, single sign-on (SSO) for all SAML IdPs, attachment restrictions, organization-wide permissions, organization visible boards, and public board management.
This plan is recommended for large organizations that need to manage multiple teams in an easy and efficient way as it provides a dashboard to control every single member and team within the organization. Since those on Enterprise can have multiple teams, the billing is also simplified. You are billed once per user, no matter how many teams those users are members of.
Trello Alternatives 2020
Teams of 10 or more as it combines project management with group chat and cloud storage
Visual learners who want multiple ways to view projects, such as kanban, timeline, calendar, and map views
Larger teams that require a high level of organization and task automation
Starts at $0
(for up to 20 users and 3 projects)
Starts at $7.99/user/month
Starts at $0
(for up to 15 users)
Which Project Management Software Is Right for You?
Trello is simpler and more image-oriented than other project management platforms I have tried, making it a perfect choice for teams that rely heavily on visual cues. It is easy to use and flexible, so you can create anything you want, with most of the features you need already available with Trello Free. Its card-based system is suitable for Kanban-board project management.
Take a look at some of Trello’s important features to help you decide if it is the project management solution for you.
- Task management views: Trello’s views are based around boards and cards. Each board represents a project, and each card represents a task. To move a task from one stage to another, simply click and drag it to another column. Unfortunately, Trello does not have a timeline or Gantt chart view.
- Team collaboration: Team members can comment on tasks and share files and images within the platform and via email. The provider also allows you to give limited access to your boards for free—making it a good option to share with clients.
- Butler: This is Trello’s automation function. It lets you program automation rules on a single board or across many boards for your entire team. You can set up rules, scheduled commands, and due-date triggers for specific actions.
- Templates: It has some excellent templates for business, design, sales, marketing, or event planning, many of which are made by its users. You can create columns as lanes or groupings and use colors and images to provide visual cues. Images also help you envision progress or final goals for physical projects and designs.
- Progress charts and reports: Trello does not have graphs and a standardized report function. However, you can generate reports within Butler—which will collect a group of cards and create a report on their content.
- Power-Ups: These customize Trello cards with integrations to other apps and are the key to Trello’s versatility. For example, the Dropbox plugin will show live previews of Dropbox attachments, while the Twitter plugin lets you attach tweets to cards—such as support tickets—and reply or retweet directly from Trello. You will find some of its popular integrations below.
Trello integrates with over a hundred apps for analytics, automation, file management, HR and operations, product and design, marketing, and more. Here is a list of its most popular integrations:
- File management: Dropbox, One Drive, Google Docs, and Box
- Bug tracking and IT: GitLab, Bitbucket, and Freshservice
- Customer relationship management: Salesforce and Zendesk
- Communication: Google Hangouts and Slack
- Other project management tools: Asana and Jira
Most Helpful Trello Reviews
Most Trello reviews I have read are positive, with the majority having raved about its ease of use, visual presentation of tasks, and level of customization offered. A lot of users also commented that its free version is robust, making it enough to organize projects for their teams. A common complaint, however, is its lack of progress reports, charts, and graphs—with one reviewer having said that the Butler function has limitations.
Intuitive and integrations are seamless
“Trello is the best application available for managing projects and task lists between work teams. I love working with the Trello interface because it has a very easy to use panel and feature design and allows its users to save a lot of time when using this system. Its integration with Google calendar, Power-Ups, and emails work excellently at all times. Trello has become a mainstay at work to ensure that all my team members work productively.”
Lacks reporting features to track progress on projects
“Trello is missing enterprise features required for managing team or project backlogs such as a reporting function, which will enable you to track and report on progress made using the software. It would benefit from better and advanced search capabilities, too, particularly once you have multiple boards/backlogs.”
Trello Frequently Asked Questions (FAQs)
Does Trello have a mobile app?
Yes, it does. You may download the free Android and iOS apps from Google Play and the App Store.
What types of support does Trello provide?
Trello has a comprehensive help site, a community made up of other Trello users and experts, and a ticketing system for account billing questions, security concerns, and questions about Business Class—and Trello guarantees responses within one business day for paid users. Ticket support is available weekdays from 9 a.m. to 5 p.m. Eastern time, whereas phone support is available only to Enterprise-level accounts.
Does Trello work offline?
Yes, it does. Its mobile apps support offline sync, and any work you do without an internet connection on a phone or tablet will show up once a connection becomes available. The web version of Trello does not currently support offline sync; but according to its website, they are working on it.
Our Top Project Management Software Picks
If you aren’t sure if Trello is right for you, then this article on the best project management tools is a review of our top choices. Our team looked at a variety of software and narrowed our recommendations down based on ease of use, quality of customer service, and its price with the features that you need.