TSYS (formerly Cayan) is a merchant services provider and payment processing platform. Its features include real-time payment processing, invoicing, inventory management, e-commerce integration, and more. In this article, we cover user reviews and pricing. Ready to get started with TSYS? Visit their website.
What TSYS Does Well
Users who gave TSYS a positive review said that the software is easy to use both for them and their customers. Some of them also commended certain features such as quick fund transaction processing and detailed monthly statements.
“I’ve had no problems with it so far. I’ve had several customers comment that compared to other businesses they have used locally, they couldn’t believe how fast my system was and the variety of payments I could accept. We only use the traditional swipe terminal but customers are generally pleased with how easy it is to use.”
— Mark Tindell
What TSYS Does Not Do Well
Users who gave TSYS a negative review complained about the inefficiency of their customer support team. Some users also had issues with refunds and unnecessary charges.
“When I uninstalled the system, charges kept coming to my account. I asked for an explanation from the service group, but I did not receive the answer I expected.”
— Jeniriana Rodriguez
TSYS doesn’t publish its pricing plans online. However, according to a third-party site, pricing ranges from $9.95-$49.95+/month, depending on the volume of processed monthly transactions. According to the same site, there’s also a $250 early termination fee.
The final cost will also vary depending on debit and credit card transaction rates.
Ready to get started with TSYS? Visit their website.
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Check out the list below of some of TSYS’ features:
- Authorization and Capture
- Risk and Compliance
- Licensed Payment Software
- Reporting and Analytics
- Industry-Specific Solutions
- Merchant Security
- Payment Gateway
What types of business can use TSYS?
How long does it take before the user receives their transaction funds?