UltiPro by Ultimate Software is a cloud-based human capital management (HCM) platform that features a suite of payroll, talent management, and human resource (HR) solutions. Its business intelligence tools help users gain complete visibility of their workforce, enabling them to make more informed people-related business decisions. It’s best for businesses with more than 100 employees.
UltiPro Pros and Cons
Some features are difficult to navigate to
Excellent payroll tool
Costly compared to similar solutions
Wide range of HR tools in one platform
Support team isn’t always helpful
Who UltiPro Is Best For
- Businesses with more than 100 employees that want a flexible solution to simplify HR operational tasks: UltiPro’s cloud-based solutions are designed to streamline and automate HR, payroll, recruitment, employee scheduling, and talent management processes, enabling you to focus on building an engaged workforce and growing the business.
The UltiPro pricing guide is not published on its website, but a third-party site claims that its license fees start at $600 per year for every five users. Those interested may contact the vendor to request a quote.
UltiPro Alternatives 2020
Businesses (with less than 100 employees) that want integrated and simple-to-use HR, benefits, and payroll tools
Small to midsize businesses looking for a single platform to manage HR, employee attendance, benefits, and payroll
Businesses that need user-friendly employee scheduling and time tracking solutions
Companies that want a dedicated HR manager to help craft HR policy and maintain compliance
Businesses that require customizable payroll tools and reports
UltiPro offers a wide range of features that allow users to streamline HR processes while providing a unified HCM platform that aims to enhance employee experience. Here are some of UltiPro’s important functionalities.
This solution offers a powerful and flexible engine that can handle complex wage computations while remaining compliant with pay-related regulations and payroll tax laws.
Employee Data and HR Tools
Manage and track all HR-related employee information in a single solution, enabling you to reduce paperwork and eliminate duplicate data entry. Additionally, it offers HR tools that allow employees to access and manage their personal, pay, and benefits information easily.
Recruiting and Onboarding
Its recruiting solution not only allows HR professionals to attract and hire top talents efficiently but also features a candidate-centric design that helps improve engagement and user experience. Meanwhile, its onboarding tool includes task lists, electronic forms, and a dashboard that eligible users may utilize to view new hire information and evaluate onboarding processes.
Performance and Succession Management
With its highly configurable performance management solution, you may assess and track employee performance. Additionally, HR teams and people managers can use UltiPro to create a proactive succession plan that contains career advancement and professional growth opportunities for employees.
Business Intelligence and Predictive Analytics
Capture key employee-related data and metrics that allow you to gain full visibility and insight into your workforce. Its predictive analytics also helps identify top performers and attrition risks.
Most Helpful UltiPro Reviews
Many users who left UltiPro reviews online highlighted its efficient payroll, workforce management, and applicant tracking solutions. They also appreciate that its platform offers several tools for managing HR operational tasks. Others mentioned that despite having a slightly steep learning curve, it becomes relatively easy to use over time.
Meanwhile, there are mixed reviews about its customer service. A few reviewers commented that they received excellent support, while some said that its customer representatives are not helpful. Several others noted that its pricing plans are costly and that some of its menu items and functionalities are unintuitive and difficult to navigate to.
One-stop-shop solution for managing HR tasks
One user who gave a positive review on Capterra described it as a good solution for managing people, employee data, and HR processes. He likes that it allows him to monitor paid time-offs (PTOs), create and assign tasks, track annual performance appraisals, and access pay and benefits information.
Some menu items are difficult to locate
One user who left a negative review on Capterra dislikes its menu layout, adding that some folders and functionalities are hard to find. He also mentioned that a few of its menu titles are unclear and unintuitive, making it difficult to navigate to some of its features.
UltiPro Frequently Asked Questions (FAQs)
Which industries does it cater to?
UltiPro caters to the following industries: healthcare, retail, restaurants, technology services, manufacturing, financial services, wholesale, hospitality and travel, professional services, and nonprofit organizations.
Does it offer employee time capturing devices?
It offers two employee time capturing devices: UltiPro Timebase (a standard time clock that supports clock-ins/outs using bar codes, magnetic strips, radio-frequency identification (RFID), proximity badges, and biometrics) and UltiPro Touchbase (a touch-screen tablet-based time clock that accepts PIN entry, RFID, HID proximity cards, bar code, and magnetic swipe time-in/out transactions).
Can it handle non-US payroll?
According to UltiPro’s website, its payroll solution can handle employee wage computations for employees based in the United States and Canada.
Our Top HR Software Picks
If you aren’t sure if UltiPro is right for you, this article on the 7 Best HR Software for Small Business is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features like payroll, leave management, onboarding and employee self-service, and applicant tracking.