UPS Supply Chain Solutions is a logistics and order fulfillment platform that provides supply chain services. It covers transportation and freight services, logistics and distribution, consulting, trade management, and customs brokerage. Pricing is customized. It is best for retailers—both for multinational companies and small businesses.
UPS Supply Chain Solutions Pros and Cons
Global shipments, 3 to 5 days delivery
Software is not user-friendly
Different modes of shipping available
Discounted shipping fees
Who UPS Supply Chain Solutions is Best For
- Global multinational companies: Businesses that need to compete globally can rely on UPS Supply Chain Solutions as its third-party logistics (3PL) provider that can streamline sourcing and maintaining inventory, as well as fulfilling orders.
- Ecommerce retail businesses: Ecommerce businesses, especially those on WooCommerce, PrestaShop, OpenCart, and Magento, can access negotiated rates directly from their dashboards. You also get huge shipping discounts if you sign up for a UPS business account.
UPS Supply Chain Solutions Pricing
UPS Supply Chain Solutions’ pricing is not readily available on its website. Fees for similar providers cost around $30 to $180 per month for basic functionalities, while more extensive services can cost $200 to $500 per month.
Multiple factors affect pricing such as order management fees, order volume and size, the shipping method used, as well as other fulfillment services if availed (receiving products, storage fees, pick and packing services, and other specialty services).
Those interested are encouraged to contact UPS Supply Chain Solutions to request a quote.
UPS Supply Chain Solutions Alternatives 2020
Small and medium-sized ecommerce sellers and crowdfunding programs that need batch fulfillment
Ecommerce sellers with special packing and handling needs
Fulfillment matchmaker to help you find the best provider
UPS Supply Chain Solutions Features
UPS Supply Chain Solutions’ features are designed to move your products across North America and internationally, get your products to market faster, simplify trade compliance, manage post-sales and returns, and design your supply chain network. Here is a summary of its key features.
Transportation and Freight
UPS Supply Chain Solutions offers the following modes of shipments for your business: air freight, ocean freight, rail/intermodal freight, and road freight. With UPS Trade Direct, you can also consolidate your international freight, air, ocean and ground transportation, customs clearance, and direct delivery to multiple addresses within the destination country.
It also provides global time-critical services such as specialized equipment, proactive communications, advanced tracking, and worldwide reach.
UPS Supply Chain Solutions can design and plan your product distribution with an end-to-end solution complete with its network and IT systems. From the point of order entry to cash receipt, it can support your supply chain.
UPS Supply Chain Solutions has customs brokerage services offered in more than 60 countries worldwide. It provides clients with customized assessments regarding complex compliance and administrative issues facing companies worldwide.
Which Order Fulfillment Company is Right for You?
UPS provides free plug-ins to make UPS tools integrate with the following ecommerce platforms: WooCommerce, PrestaShop, OpenCart, and Magento.
This plug-in allows businesses to access negotiated rates directly from their ecommerce dashboards. Additionally, they can open a UPS account within the plug-ins and get discounts of up to 55% off daily rates.
Summary of UPS Supply Chain Solutions Reviews
As of the date this article was written (March 27, 2020), there are not many up-to-date UPS Supply Chain Solutions reviews available online. The few reviews I have read, though, affirm its fast delivery and competitive pricing. They added that orders are handled with care and they do not receive complaints of broken or damaged shipments.
However, most of the recent reviews also wish for software improvements—commenting that the software is not very user-friendly. One user said that the software does not automatically send delivery notifications compared to its competitors.
UPS Supply Chain Solutions Frequently Asked Questions (FAQs)
What is the standard delivery time for air freight?
Air freight delivery time frames differ between packages delivered within North America and internationally. UPS Supply Chain Solutions offers guaranteed and non-guaranteed services within and between the United States, Canada, and Puerto Rico. Options include time-definite delivery with one and two-day transit times and day-definite delivery for less urgent shipments.
For international air freight, UPS Supply Chain Solutions has day-definite, airport-to-airport services for global coverage within one to three days or three to five days.
What freight tracking tools are available?
UPS Supply Chain Solutions provides three freight tracking and visibility tools: Flex Global View, MyFreight, and Air/Ocean Freight Shipment Tracking. These tools allow you to search, report, and track your shipments.
Does UPS offer consulting services?
Yes. UPS Supply Chain Solutions can help orient and guide you so your company can sync its supply chain processes and operations with your business strategies. You can contact its representatives for a consultation.
Our Top Order Fulfillment Service Provider Picks
If you are not sure if UPS Supply Chain Solutions is right for you, this article on the 5 Best Order Fulfillment Services & Companies is a review of our top choices. In this guide, we shared our top recommendations based on costs, specialty services offered, strengths, and order or account minimums.