Userlike is a live chat software that allows users to provide support via mobile and the web. Its features include analytics, chat rating and feedback, customer profiles, and skill-based routing. In this article, we cover Userlike reviews and pricing. Ready to get started? Get a free trial.
The Userlike pricing guide shows five plans: Free ($0), Team ($29 per month), Corporate ($99 per month), Business ($299 per month), and Flex (prices are available upon request). The main differences between the plans are the numbers of chat widgets and operators, as well as access to premium features, such as skill-based routing and analytics.
Users subscribed for one and two years get a 10% and 20% discount, respectively.
Ready to get started with Userlike? Get a free trial.
Top Userlike Alternatives 2019
Summary of Positive Userlike Reviews
Users who gave positive Userlike reviews like that it is user-friendly and easy to set up. Most others commended its responsive support team and available integrations with third-party applications.
“As we send out a weekly newsletter to those in the credit and collection industry, the Userlike chat application is a top-notch edition to our news service. The user interface is easy to work with, and the output of what it can do is fast and reliable—operator real-time desktop notifications and chat module—for us to chat with viewers on our website. The opportunity for a viewer to leave a message is also very important and is backed up by quick and efficient email alerts. The fact is that we are very pleased with it.”
Summary of Negative Userlike Reviews
As of the date that this article was written (October 28, 2019), there are not many negative Userlike reviews available online.
Our Top Live Chat Software for Small Businesses
6 Best Live Chat Software for Small Business: Live chat software and live chat apps lets service and sales teams engage with website visitors and customers in real-time. In this guide, we compared over a dozen chat options based on cost, ease of use, and features to find the six best software options as well as the best overall. Read on to see which software best fits your business needs.
Check out the list below of some of Userlike’s features:
- Chat transcript
- Sticky chat
- Customer profiles
- Chat rating and feedback
- And more
What types of payment does Userlike accept?
Userlike accepts payments made through Single Euro Payments Area (SEPA) direct debit, bank transfer, and credit cards, such as Mastercard, American Express, and Visa.
What happens to a user’s account after the free trial?
The account will be set to the free plan automatically after the free trial, and users may upgrade their accounts at any time.
Here is a list of some of Userlike’s popular integrations: