VanillaSoft is a sales engagement and sales automation platform that enables users to efficiently engage with and qualify leads and then close deals. It offers online tools to automate lead management workflows, simplify selling processes, and enhance conversion rates. In this article, we cover VanillaSoft reviews and pricing. Ready to get started? Get a free trial.
The VanillaSoft pricing guide shows that its fee for the first user is $100 per month and that each subsequent user costs $80 per month. This includes access to lead management, appointment setting tools, multi-level selling, customized email templates and drip campaigns, logical branch scripting, and queue-based lead routing.
VanillaSoft also offers add-ons such as call recording and automated dialing, that each cost $30 per user per month. Additionally, there are available monthly telephony solutions: VoIP tools ($33 per user) and a smart caller ID ($4 per area code for at least six area codes or $2 per area code for 21 or more area codes).
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Summary of Positive VanillaSoft Reviews
Users who left positive VanillaSoft reviews said that its user-friendly platform helps streamline and simplify their sales engagement processes. They added that it enables them to connect with potential customers and convert leads at a much faster rate.
“VanillaSoft is a great tool for prospecting. It is invaluable for organizing calling campaigns because it automates everything—from prioritizing which contact to call next, to leaving voicemails and sending emails—making prospecting very efficient. We often have 15 to 20 different client campaigns running at any given time, and it is flexible enough to meet all their needs. We especially like the calendar synchronization and CRM integrations, which allow us to really become part of our client’s team.” —Carrie (Mayer) Berens
Summary of Negative VanillaSoft Reviews
Users who left negative VanillaSoft reviews said that its reporting tool is a bit limited and that some of its reports are difficult to customize. Several others complained about occasionally experiencing software performance issues such as slow loading times, system glitches, and errors with its call recording and auto-dialer tools.
“The software does have some issues as does most all other software. The issues experienced with this platform are its occasional freezing and kicking you out of your session. The other thing I don’t like is the glitch when tracking each caller—wherein unless you are making calls constantly, it will log you out, showing you were not working or clocked in.” —Julie Wetley
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Check out the list below of some of VanillaSoft’s features:
- Appointment setting
- Call recording and auto-dialing
- Email and SMS marketing
- Lead and sales tracking
- Lead routing and lead priority automation
- Logical branch scripting
- Reporting tools and dashboards
- Voice-over-Internet Phone (VoIP) system
- And more
How long is VanillaSoft’s free trial?
Its free trial lasts for 14 days or until 2,000 calls have been made. It also includes access for six users.
How can VanillaSoft increase sales productivity?
VanillaSoft provides users with tools that can automate their sales and lead management workflows, enabling them to contact more customers and improve conversion rates.
Here is a list of some of VanillaSoft’s popular integrations:
Have you read these VanillaSoft reviews and are still not sure if it’s the right fit for you? Read our reviews of all top sales automation software or check out one of these three VanillaSoft competitors.
4.4 out of 5 stars
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