Vend POS is a cloud-based point-of-sale (POS) system with an integrated inventory management capability. Its features include multi-outlet handling, customer support, and reporting and insights. Its monthly-billed fees start at $119 per month, and it’s best for small to mid-sized online retailers.
Vend POS Pros and Cons
Easy to set up and use
Frequently encounters log-in glitches
Helpful and attentive customer support staff
Receipts are not customizable
Straightforward inventory system
Updating pricing data for different customers takes time
Who Vend POS Is Best For
- For small to medium-sized retailers that have a limited budget for acquiring and maintaining information technology (IT) infrastructure: Vend POS’ cloud-based solution enables retailers to efficiently manage their inventory and customer payments without having to add manpower or invest in hardware.
Vend POS Pricing
The Vend POS pricing guide shows three plans: Lite ($119 per month), Pro ($159 per month), and Enterprise (custom priced). The main differences between these are the number of stores managed and the availability of advanced features, like real-time inventory management, application programming interface (API) access, customized onboarding, and a dedicated account manager.
*Lump sum billing
Vend POS’ Lite plan covers one outlet and one free register, with each additional register costing $59 per month. Its features include real-time inventory management, small business reporting tools, 24/7 phone and online support, secure cloud backup, and integrations with Xero and QuickBooks Online. It also has a monthly turnover limit of $20,000.
The Pro plan covers everything from Lite, two to six store outlets, and an unlimited turnover amount per month. Additional features include advanced reporting and analytics, API access, multi-outlet retail management, and advanced promotions and gift cards.
Vend POS’ Enterprise plan is designed for businesses with more than six outlets. It covers all the features in the Pro plan, plus customized onboarding and access to a dedicated account manager.
Vend POS Alternatives
Vend POS Features
Vend POS’ inventory and payment solutions help small and medium-sized retailers efficiently manage their stocks and sales without investing much in hardware and additional staff. Here are some of the most essential Vend POS features.
It works on the iPad, PC, and Mac, and it syncs in the cloud so that you can use one platform for all three devices. It also allows users to continue selling even when disconnected from the internet, and it will resync sales when it goes back online. Other POS features include cash management and layaways and on-account sales.
Users can manage pricing and promotions and a central product catalog as well as conduct inventory counts and control solutions. Other issues that Vend POS can address include stock orders and transfers, customizable taxes, bar codes and labels, and variants and composites.
In addition to accepting credit and debit card payments, users can also allow their customers to pay with multiple tender types in a single transaction. Additionally, users may create custom buttons to accept checks, gift cards, and more. Contactless payments through mobile near-field communication (NFC) payments like Apple Pay are also possible.
Loyalty Program & CRM
Vend includes tools to build out customer profiles, create customer groups (such as a VIP program), and give groups special pricing. Your customer profiles extend across all your sales channels, so they will carry over to your ecommerce integration.
Gift cards are built-in to Vend POS. You can order cards through Vend’s supplier, your own supplier, or you can create your own. Vend’s point-based loyalty program is built-in to the dashboard and checkout screens and includes plenty of customization options. Reward or loyalty balances show up on receipts when customers make a purchase or they can be sent by email
Reporting and Insights
Users can build custom reports to see the store, product, and staff performance daily, weekly, and monthly. Through its mobile retail dashboard, users can access key sales metrics via the phone at any time. Data can be exported to a preferred spreadsheet tool for a more in-depth analysis, and it can also be sent to a user’s accountant.
Which POS Software Provider Is Right for You?
Most Helpful Vend POS Reviews
Users who gave positive Vend POS reviews said that it is easy to set up and navigate. Others commended its customer support staff, saying that they are helpful and proactive. Meanwhile, those who gave negative reviews mentioned that its reporting function is not as intuitive as they expected. Some are also disappointed since its customization options are limited.
Stellar customer support
“The app is updated frequently, with new features being added. Customer support is always available whenever we needed help. That’s a huge bonus for us because, sometimes, timing can be critical.”
Limited customization options
“Updating price books for various customer groups is very time-consuming and not easy. I wish we could customize our receipts more to fit our needs.”
Vend POS Frequently Asked Questions (FAQs)
Does it offer a free trial?
Vend POS offers 14-day free access to all the features of your preferred paid plan.
Which devices work best with Vend POS’?
Vend POS’s platform works best with Macs, PCs, and iPad.
Do I need to sign a long-term contract?
No, you don’t. After the 14-day free trial, you may choose to sign up for a monthly plan and cancel at any time.
Our Top POS Software Picks
If you aren’t sure if Vend POS is right for you, this article on the 8 Best POS Systems for Small Business is a review of our top choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, ease of use, and features.