Vendasta is a white label customer relationship management (CRM) software that provides a unified marketplace for various ecommerce apps and solutions. It offers social marketing, snapshot reports, and advertising intelligence tools. Vendasta has a free plan, and paid subscriptions start at $49 per month. This customized sales and marketing platform is best for small marketing agencies and multilocation brands.
Vendasta Pros & Cons
Easy to use and customize
Expensive subscription plans
Extensive selection of white label products and services
Lacks billing functionalities
Responsive customer support team
Reported glitches when transferring data
Who Vendasta Is Best For
- Agencies that offer digital marketing services: Digital solutions for advertising, website design, and social media content management are provided to Vendasta users. In-house marketing strategists are also available to assist you in managing your clients’ listings, reviews, websites, and social media channels.
- Multilocation brands that want to establish a consistent online audience reach: Provides a multilocation dashboard to help users increase the reach of their brand’s online presence and enables them to engage with their customers, keep business information up to date, and automate reports about digital trends.
Vendasta’s pricing for its paid plans ranges from $49 to $1,150 per month. It also offers a free plan and a customized enterprise solution. Additionally, users have to pay for the corresponding onboarding fee. The main differences between the plans are the number of seats, local business online tool kits, snapshot reports, and more.
No. of Seats
No. of Local Business Online Toolkits
No. of Monthly Snapshot Reports
No. of Emails Sent per Month
Vendasta offers users a free plan that can be upgraded with additional features based on their preferences.
The Startup plan provides a marketplace of resellable apps and services, along with task management, digital contracts, and marketing automation tools. Users can track their customer relationships in its Client Dashboard and check deals in its Sales and Success Center.
White label capabilities start at this tier for small-to-medium business (SMB) customer engagement. It enables you to generate automated performance reports and display product catalogs using personalized branding features, such as company logo and colors.
This plan enables you to offer marketing services through generic and minimally branded communication channels. Vendasta also gives users access to volume discounts at this tier.
Vendasta’s enterprise-level tier offers white label marketing services that are fulfilled and communicated using comprehensive branding tools—from look to content.
Vendasta offers a fully customizable solution for enterprise businesses. Users can customize the plan to match their specific business needs and client base. Those interested may contact Vendasta to inquire.
Vendasta Alternatives 2020
White Label CRM
Service businesses wanting an all-in-one white label CRM with add-on service potential
Consultants wanting to sell a CRM with high, open-ended reseller commissions potential
Companies wanting to resell an inexpensive white label CRM solution with robust marketing automation
Businesses wanting a branded CRM with a la carte marketing features
Companies wanting a customized open-source CRM to resell to enterprises with multiple businesses
Vendasta offers white label CRM and marketing tools that enable users to personalize their branding on custom-built apps. Below are some of its key features:
White Label Marketing & Sales Solutions
Vendasta provides prebuilt solutions for customizing various marketing and sales tools based on specific business needs. It also enables you to streamline your branding tools, such as the company logo and colors in each sellable app you offer.
The client dashboard can be customized to fit your branding. Your clients can access this dashboard to view your product marketplace. It lets you manage customer reviews, track interactions, and gain insights on your business’ competitors as well.
This automated sales intelligence tool allows you to assess your online marketing performance. It highlights areas for improvement and pinpoints the best solutions you can offer to each customer. It analyzes business areas such as reviews, social media, website performance, digital advertising, and search engine optimization (SEO).
Local Business Online Tool Kits
This suite of free tools focuses on optimizing ecommerce and online communication processes. It also gives you access to email marketing campaign templates and a selection of free tools that you can customize before selling to your clients.
Most Helpful Vendasta Reviews
The Vendasta reviews that I found online are mostly positive. Most Vendasta customers commended its ease of use, enabling them to provide white label marketing and sales solutions. However, some users also expressed dissatisfaction with its occasional glitches and expensive pricing.
Prebuilt apps are great for streamlining tasks of digital marketing agencies
One user who gave Vendasta a positive review on G2 said that it enables him to centralize sales processes, such as customer acquisition and retention, in a single platform. He also mentioned that Vendasta helps his digital marketing agency streamline tasks for online content and white label customer service management through its selection of prebuilt apps.
Steeply priced plans lack some features
One user who gave Vendasta a negative review on G2 reported that he experiences technical glitches when importing data from his old CRM platform to Vendasta. He also said that its pricing is quite steep given that some additional improvements can be made on its reporting and reputation management features.
Vendasta Frequently Asked Questions (FAQs)
How long does a Snapshot Report take before it is ready for viewing?
A Snapshot Report usually requires at least 24 hours before it has pooled a reasonable amount of data. It will continue to look for relevant information for about a week, and its finds are most accurate at the seventh-day mark.
What payment methods are accepted by Vendasta?
Vendasta accepts any major credit card, such as Visa, Mastercard, and American Express.
Does Vendasta offer training for its users?
Yes. Vendasta has a library of training courses and videos on digital marketing. It also has a resource center that you can access to maximize the use of the platform. It has guides on how to get started, software update notifications, sales and marketing tools, and more.
Our Top White Label CRM Software Picks
If you are not sure if Vendasta is right for you, this article on the best white label CRM software is a review of our top choices. Our team analyzed dozens of tools to find the best ones to save you time and take a more strategic approach to CRM, and narrowed down our recommendations based on ease of use, partner program, features, and cost.