Vtiger is a cloud-based and full-featured customer relationship management tool (CRM). It enables users to perform various sales, marketing, and customer management tasks such as lead capturing, pipeline building, contact management, and sales performance analysis. In this article, we cover Vtiger reviews and pricing. Ready to get started? Get a free trial.
Vtiger pricing is based on four paid subscription plans: Sales ($14 to $42/user/month), Help Desk ($0 to $28/user/month), Marketing ($0 to $14/month), and All in One ($42 to $58/user/month). The main differences between the plans are the functionalities each of them has.
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*Annual plans are paid in full at the beginning of the billing cycle.
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Summary of Positive Vtiger Reviews
Users who gave Vtiger a positive review like the ease of importing data within the system, as well as exporting it to other places. Others love its calendar notification feature and report generator. Some also mentioned that the software is intuitive and provides great customer support.
“Vtiger has been committed to encompassing everything CRM-wise (including a support module for basic incident management and a Projects module for PM) in an agile and user-friendly cloud interface. It still have room for improvement, of course, but overall, it’s a very solid foundation for ZOHO CRM.”
Summary of Negative Vtiger Reviews
Users who gave Vtiger a negative review said that its project management feature is somewhat clunky and that its marketing function needs to be developed. Some mentioned that its video tutorials are outdated. Others complained about the error messages they receive when creating templates.
One user who gave Vtiger a negative review on G2 said that the only problem he can see is its marketing feature, which is somewhat limited in creating more robust campaigns. He added that the templates and the edition of electronic mails within the system could be made better.
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Check out the list below of some of Vtiger’s features:
- Pipeline management
- Meeting scheduling
- Workflow automation
- Payment tracking
- Automated case engagement
- Mass email campaigns
- Smart web forms
- And more
Is there an available mobile solution for Vtiger?
Yes. Vtiger has an available CRM mobile app for iOS and Android devices.
What types of customer support are available to users?
Users have access to an online knowledge base, video tutorials, webinars, e-books, and direct customer representative assistance.
Here is a list of some of Vtiger’s popular integrations: