Webex is a video conferencing software that allows businesses to host virtual meetings, training sessions, and more. It features voice-over-internet-protocol (VoIP), direct and group messaging, file and screen sharing, and collaboration tools. It has a free plan, and its paid versions’ fees start at $14.95 per host, per month. It is best for companies looking for a robust and flexible online meeting platform.
Webex Pros & Cons
Simple and easy-to-use software
Setup isn’t too intuitive
Has a comprehensive set of features
Occasional software lags
Free version supports up to 100 attendees
Who Webex Is Best For
Companies looking for a robust and flexible web conferencing platform: Webex’s platform is packed with collaboration, security, and communication tools that are reasonably priced and scalable for growing needs. Its free version offers a robust set of tools compared to other alternatives on the market.
Webex’s pricing page shows five plans. Its paid versions’ monthly fees start at $14.95 per host. The main differences between the plans are the allowed number of attendees, meeting length and capacity, type of customer support, and access to premium features like breakout rooms and file transfer.
Prices available upon request
Prices available upon request
Numbers of Hosts
1 to 9
1 to 50
5 to 100
Up to 50 minutes
Maximum Numbers of Attendees
Chat and call in
Chat and call in
Chat and call in
Chat, call in, and dedicated rep
Unlimited Direct and Group Messaging
Cloud Recording Storage
Encrypted Cloud Recordings
*Annual plans are paid in full at the beginning of the billing cycle.
Additional Webex Solutions
Webex offers solutions for events, training, and support for any business’ needs, sizes, and types. Those interested may contact its sales team for more information.
- Webex Events: This solution is best for businesses that host large-scale virtual events, moderated webinars, conferences, employee communications, and product launches.
- Webex Training: Webex allows you to deliver engaging virtual training sessions to your learners. Usage samples include distance learning, partner, employee, and customer training product rollouts, and certification training.
- Webex Support: This platform lets you provide remote employee and personalized customer IT technical support to your customers.
Webex is a web conferencing software that allows remote teams to communicate and collaborate from different locations. Here are some of Webex’s most essential features.
Meetings & Video Conferencing
Conduct and manage virtual meetings and video conferences that can run for up to 24 hours and accommodate up to 100,000 attendees. Other related features include video and MP4 recordings, transcriptions, alternate hosts, file transfers, screen sharing, and breakout rooms.
Messaging & Collaboration
Webex lets you send an unlimited number of direct and group messages and utilize an interactive whiteboard for team collaboration. Users may also set customized notifications to get alerts about messages that need to be prioritized, flag messages that require follow-up, utilize filters, and more. Those subscribed to a paid plan may control who gets added to specific spaces.
Utilize VoIP to connect to your meeting’s audio or join your sessions through toll or toll-free dial-in numbers. These options enable you to choose what works best according to your location and connection quality.
All Webex virtual meetings and conferences are secured with end-to-end encryption, personal meeting room locks, and passwords. Its platform is FedRamp-authorized, HIPAA and BAA compliant, and features TLS 1.2 support.
Webex Alternatives 2020
Video Conferencing Software
Anybody looking for a free to low-priced screen-sharing software for hosting virtual meetings
Starts at $14.99/host/month
Companies that already use GoTo products like GoToConference and GoToWebinar
Companies that want a full VoIP service plan as well as screen-sharing software
Starts at $19.99/user/month for two to 20 users (paid yearly)
Budget-conscious teams wanting to collaborate using screen-sharing technology without paying for service
Free + 3.9¢/minute for toll-free calling for meetings
Freelancers, solopreneurs, and small teams that want the ability to host video and audio conferences for a low price
Free, and paid version costs $15/user/month
Organizations wanting free integration with Salesforce, G Suite, Slack, and other business applications
Starts at $10/user/month
Which Video Conferencing Software Is Right for You?
Most Helpful Webex Reviews
Most users left positive Webex reviews. They appreciate its user-friendly software and comprehensive set of features for collaboration, such as file and screen sharing and interactive whiteboards. Others are impressed with its stable video and audio quality. Meanwhile, some pointed out that it is complicated to set up, and other features aren’t customizable, like its registration pages.
Modern & easy-to-use software that enables stable communication
“I like Cisco Webex because it gives all the necessary tools to be able to have meetings with a quality communication. In addition, its interface is really nice since it is simple but modern and easy to use. With this Cisco product, it does not matter where we are (the quality). The communication will be the same and the best thing is that it automatically adapts to the time zone in which we are, and offers such direct and stable communication with colleagues or partners in other countries.”
— Anaya Struncova
Registration pages aren’t customizable
“There is no way to customize the registration pages. But nothing that cannot be solved with the advances that are made in the software.”
— Eduardo Orsi
Webex Frequently Asked Questions (FAQs)
What payment methods does Webex accept?
Webex accepts payments made through PayPal and credit cards, such as Diners Club International, American Express, Mastercard, Discover, and Visa. Its servers encrypt all submitted information, keeping it secure and safe.
What is the advantage of having more than one host license?
The advantage of having more than one host license is an organization’s ability to host meetings simultaneously. For instance, those with two host licenses can host two sessions at the same time.
In which countries can users join a Webex meeting through toll dial-in?
Webex allows you to connect to meetings through toll dial-in numbers in the following countries: the United States of America, Canada, France, Hong Kong, Germany, the United Kingdom, South Africa, and more. Those interested may visit its website to view the complete list of countries.
If you aren’t sure if Webex is right for you, this article on the best video conferencing software is a review of our top choices. Our team looked at various solutions and narrowed our recommendations down based on price, ease of use, and features, like call controls, screen sharing, and collaboration tools.