Womply is a reputation management software for all kinds of small businesses. It also offers solutions for CRM, marketing automation, business intelligence, and payment processing. In this article, we cover Womply reviews and pricing. Ready to get started? Get a free trial.
Womply pricing is based on three paid subscription plans: Basic ($69 per month), Plus ($99 per month), and Pro ($129 per month). The main differences between the plans include the type of support as well as access to premium features such as a preloaded customer directory, custom offers to customers, auto-reply to customer reviews, and more.
*Annual plans are paid in full at the start of the billing cycle.
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Summary of Positive Womply Reviews
Users who gave Womply a positive review said that it has an appealing interface. They also like its ability to manage customer feedback coming from different review and social websites in just one platform. Others appreciate its “request to review” feature, as well as its auto-response functionality.
One user who gave Womply a positive review on Capterra likes that he can respond to most reviews directly using the platform, instead of having to log in in each review website manually. He also mentioned that it provides email notifications when a review is posted, which helps him to respond promptly to customer feedback.
Summary of Negative Womply Reviews
Users who gave Womply a negative review complained that the software is not intuitive and that it is sometimes hard to find the features that they need. Some said that some reviews take a while before being posted to the platform. Others wished for more customization options for emails, as well as an expansion of its map coverage.
One user who gave Womply a negative review on Capterra said that some reviews are not immediately posted. He also claims that emails for review requests go to the spam folder on Gmail.
Top Customer Loyalty Program Pick From Fit Small Business
Best Reputation Management Software: ReviewTrackers vs GetFiveStars vs Grade.us: Reputation management software allows you to manage all of your online reviews in one place so you can make sure you are promoting a positive online image. In this guide, we researched dozens of the most popular options and will review our top three picks: ReviewTrackers, GetFiveStars, and Grade.us. These companies cover the range for small businesses in terms of price and services offered. Read on for our comparison of these three options, as well as our recommendations.
Check out the list below of some of Womply’s features:
- Collect customer feedback and request reviews
- Track reputation trends across critical review sites
- Preloaded customer directory, including contact information, that automatically adds every transaction
- Track customer spending trends and loyalty
- Set-it-and-forget-it thank you, birthday, feedback, and holiday emails
- Create and send custom offers to customers
- Auto-reply to customer reviews
- And more
What types of support does Womply provide its users?
All plans include email and chat support. However, only the Plus and Pro plans include phone support.
How much does Womply charge for its payment processing solution?
Womply’s rates for its payment solutions start at 2.5% plus 10 cents per transaction.
Here is a list of some of Womply’s popular integrations:
Have you read these Womply reviews and are still not sure if it’s the right fit for you? Read our reviews of all top customer loyalty program software providers or check out one of these three Womply competitors.
Disclaimer: The following information was provided by Womply and does not necessarily reflect the views of FitSmallBusiness.com.
What is Womply?
Womply is a marketing and CRM software company that helps small businesses attract and keep more customers.
Womply News & Activity
Womply Customer Service
Womply Support: (855) 929-9111
Womply Unique Features
– Reputation management: Read and respond to your customer reviews on Google, Facebook, Yelp, and more, all in one place.
– CRM: Get a pre-loaded list of all of your customers — including spend history, name, and contact information — that automatically updates with every transaction.
– Email marketing: Set-it-and-forget-it emails that thank your customers, ask them for feedback, share holiday hours, and more.