Yotpo is an e-commerce marketing solution that provides brands with user-generated content to showcase products, drive customer traffic, and eventually boost sales. Its features include social curation, AI engine, user-generated photos, and more. In this article, we cover Yotpo reviews and pricing. Ready to get started? Request a demo.
Yotpo pricing is not published on its website as it employs customized plans for its subscribers. However, according to a third-party website, subscription starts at $29 per month. Interested users may contact Yotpo’s sales team for more information on its customized plans.
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Summary of Positive Yotpo Reviews
Users who gave Yotpo a positive review said that it has a very intuitive UI. They liked how it helped them to gather data from customers and streamline reviews on social media. Excellent customer support was also cited.
One user who gave Yotpo a positive review on Capterra said that the software is easy to use and is highly customizable. He added that he was able to quickly generate and populate his business’ pages with reviews, as well as show more brand credibility. He also commended its support team for being very responsive to his queries.
Summary of Negative Yotpo Reviews
Users who gave Yotpo a negative review said that the subscription to its premium plan is more expensive than other alternatives. Some shared that there was a noticeable decrease in the response speed of the app.
One user who gave Yotpo a negative review on Capterra shared that the software needs to offer plans with lower subscription rates to make it available for more small business owners. He suggested improvements in the software’s sluggish response. He also wished for search filters and the screening features for the comment section to protect merchants from malicious comments.
Check out the list below of some of Yotpo’s features:
- Social Curation
- AI Engine
- Email Marketing
- Powerful Analytics
- Powerful Moderation Tools
Top Yotpo Pick from Fit Small Business
Best Ecommerce Platforms for Small Business in 2019: E-commerce platforms list products for sale online, manage payments, orders, inventory, and customer communications, and connect to social and marketplace sales channels. We reviewed popular platforms and rising stars and found that Shopify, WooCommerce, and BigCommerce are the best platforms for small businesses in terms of price, online sales, and marketing features, and ease of use.
What are some of the user support add-ons that Yotpo provides?
Yotpo provides FAQs, blog, loyalty generator program, and content library to help users navigate and maximize their software experience.
Aside from Facebook, where else can merchant content be shared using Yotpo?
Yotpo also integrates well with other social media platforms like Instagram and Pinterest aside from its official partner, Facebook in order to easily share and amplify customer content.
Here is a list of some of Yotpo’s popular integrations: