ZenBusiness is a legal service company that offers personalized business formation solutions. Its features include business name availability verification, company filing, employer identification number (EIN) application filing, registered agent service, personalized dashboard, and more. Its subscription plans cost $49-$299/year, and it’s best for businesses that need assistance in obtaining EIN number and services from a registered agent.
ZenBusiness Pros & Cons
Limited legal services offering for ongoing memberships
Great customer support
Does not provide 24-hour customer support
Fast and efficient business formation processes
Who ZenBusiness Is Best For
- Small businesses that need assistance in obtaining EIN: ZenBusiness can assist businesses in obtaining an EIN. It’s a requirement of the state when opening a business bank account, applying for financing, and hiring employees. It also allows the Internal Revenue Service (IRS), banks, and credit card companies to separately track the business’ finances from the owner’s personal finances.
- Businesses that need services from a registered agent: ZenBusiness offers registered agent service in all 50 states in the U.S. A registered agent receives official correspondence from the state on behalf of the business owner, including service of process and legal notices.
ZenBusiness pricing is based on three subscription options: Starter ($49/year + state fees), Pro ($179/year + state fees), and Premium ($299/year + state fees). The main differences between the plans include the formation turnaround time as well as access to premium features, such as rush filing service, a business domain name, and a business webpage.
Access to Rush Filing Service
$49 + state fees
$179 + state fees
$299 + state fees
The following services can also be purchased separately or as an add-on to a plan: business name reservation ($50 + state fee), annual reports ($75 + state fee), banking resolution ($30), certificate of good standing ($75 + state fee), filing amendment ($100 + state fee), accounting and bookkeeping ($50-$200/month), business bank account ($110/year), and more.
This plan includes preparation and filing of a limited liability corporation (LLC), name availability search, access to online documents, operating agreement, certified public accountant (CPA) assessment, and standard filing speed. Phone and email support are also included. Business formation for this plan takes two to three weeks.
This plan is ZenBusiness’ most popular plan. It offers all the products and services included in the Starter plan, as well as expedited filing service, banking resolution, EIN, and a “worry-free guarantee” feature that helps businesses keep track of their documents and ongoing compliance requirements. Business formation for this plan takes five to eight business days.
Products and services offered by the Starter and Pro plans are also available in this plan. Other inclusions are rush filing service, business domain name, business webpage, domain name privacy, and business email address. It usually takes two to four business days to form a business using this plan.
ZenBusiness Alternatives 2020
Online Legal Services
Fast and affordable business registration and formation
Affordable business formation and legal document review
Dedicated business attorneys for established businesses
Easy online access to legal forms and legal advice
ZenBusiness provides legal services and products that can help simplify business formation processes and manage the formed business. Its key features include name availability search, registered agent services, operating agreement, annual reports, EIN service, banking resolution, and more.
Name Availability Search
Before starting the formation process, ZenBusiness’ experts need to check the availability of the client’s desired business name from the state’s database. If the name has been taken already, ZenBusiness will help the business find an acceptable alternative name.
ZenBusiness provides LLC businesses with an operating agreement outline that they can use to specify the rules and plans of their business as it grows as well as detail their succession plan if ever the owner decides to leave the business. It also helps business owners to separate their personal assets from the actions and liabilities of their LLC.
Most states require businesses to submit an annual report to stay compliant and in good standing. If missed, the state will penalize the business and revoke their right to operate. ZenBusiness offers services to help businesses keep track of their requirements and file annual report documents for compliance.
Registered Agent Services
All subscription plans offered by ZenBusiness include a registered agent service. LLC and corporations are required by states to obtain services from a registered agent. A registered agent’s responsibility is to receive correspondence, such as service of process and legal notices from the secretary of state and other government offices.
Most Helpful ZenBusiness Reviews
Most of the users who gave positive ZenBusiness reviews were satisfied with its customer support representatives, who they said are professional and knowledgeable of the services offered. They also commended the fast and timely process of business formation, as well as its affordable pricing options.
Fast processing & reasonable fees
One user who gave ZenBusiness a positive review on Trustpilot appreciates the speed of processing state-approved documents. According to her, ZenBusiness committed to an eight-week turnaround time to obtain the documents, but she received the documents in just three weeks. She added that its fees are reasonable.
Incidents of a data breach
As of the date this article was written (January 29, 2020), there are very few negative ZenBusiness reviews available online. However, some users reported that their personal information submitted to ZenBusiness was leaked on other websites, while others shared that their businesses were registered with incorrect information, such as their names and business addresses.
ZenBusiness Frequently Asked Questions (FAQs)
What is ZenBusiness’ average processing time for an LLC?
Based on ZenBusiness’ website, its average processing time for an LLC is three to five weeks. However, it offers a rush filing service that usually takes only three to five days. The rush filing service is included in the Premium plan and can be purchased as an add-on to the Starter and Pro plans for an additional $100.
Does ZenBusiness issue refunds?
Yes. All purchases are fully refundable. However, once ZenBusiness has sent the payment to the state, it cannot accept any cancellations or changes to the filing.
What types of customer support does ZenBusiness have?
ZenBusiness provides customer support through chat, phone, and email. Upon contacting customer support, users can consult business and legal specialists regarding their concerns.
Our Top Legal Service Provider Picks
If you aren’t sure if ZenBusiness is right for you, this article on the Best Online Legal Services is a review of our top five choices. Our team looked at a variety of solutions and narrowed down our recommendations based on affordability, types of forms available, access to lawyers, registered agent service, and ease of use.