Zenoti is an appointment scheduling software designed for the beauty and wellness industry, including establishments such as salons, spas, and yoga and fitness studios. Its features include appointment scheduling, online booking, payment processing, client management, and more. In this article, we cover Zenoti reviews and pricing. Request a demo.
Zenoti pricing varies based on the number of store locations and service providers per location, as well as features included (basic requirements plus add-on capabilities). However, fees are not found on its website. Pricing for similar providers has monthly fees that cost around $12-$50 per user, while more extensive apps can cost $100-$400/user/month.
Interested users may contact Zenoti’s sales team directly to get a custom quote based on their specific business requirements.
Ready to get started with Zenoti? Request a demo.
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Summary of Positive Zenoti Reviews
Users who gave Zenoti a positive review commended its marketing features and sales reports. They shared that once it has been set up, the software can manage all client information, appointments, treatment notes, and post-treatment follow-up and marketing.
One user who gave Zenoti a positive review in GetApp said that he can easily schedule client appointments, write notes post-treatment, and make follow-up calls, although he was initially intimated by the system. He noted that it streamlines their check-in and check-out system, which is an important feature in the beauty industry. He also mentioned that the quick reference guide for the color-coded system was helpful.
Summary of Negative Zenoti Reviews
Users who gave Zenoti a negative review said that there are some features that cannot be customized according to one’s business. Some of them noted that it is geared towards multiple businesses. A few of them mentioned that setup can take time.
One user who gave Zenoti a negative review in G2 complained about the constant glitches. He expressed frustration about the inability to use its point-of-sale (POS) without entering very specific client data because it is time-consuming when it comes to booking multiple clients.
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Check out the list below of some of Demandforce’s features:
- Automated appointments, class scheduling, and reminders
- Billing and payment processing
- Real-time reporting and analytics
- Targeted marketing
- Loyalty program, gift cards, and package visits
- Employee and inventory management
- Zenoti Go App: mobile application
- Multilocation support
- And more
How does the Zenoti multilocation support feature work?
If users have multiple locations or branches, Zenoti connects all the information of each branch in one central database. This means that there are no data duplicates and each customer profile can be accessed by the user from any location. Customers can also redeem any promos at any branch as well if they are registered in the database.
How does Zenoti help its users & their customers to book appointments easily?
Zenoti’s mobile app, called Zenoti Go, stores customer profiles that are connected to the customer database. Employees can use it to check in with clients. On the other hand, clients can also use it to schedule appointments and check themselves in for their scheduled appointments.
Here is a list of some of Zenoti’s popular integrations: