Zoho Inventory Pros and Cons
Multi-warehouse management and multi-selling capabilities
Analytics and reports are basic—in need of some improvements
Expiry date monitoring on batch orders
Lacks rental and return management functions
Mobile app available
Limited customization abilities
Who Zoho Inventory Is Best For
- Ecommerce businesses that have a brick and mortar store: Ecommerce businesses that maintain an offline store can benefit from Zoho Inventory’s stock tracking tools as it synchronizes online and offline purchases. Its platform updates stock quantities automatically, providing you access to real-time inventory data.
- Retailers with a lot of stock variations: Zoho Inventory’s product listing feature can accommodate stocks that have a lot of variations. It also generates SKU codes through bar code and RFID (radio-frequency identification) scanning.
Zoho Inventory Pricing
Zoho Inventory offers a free plan and three paid subscriptions (monthly fees start at $49 per organization). The differences between the plans include: 1) numbers of users, warehouses, and Shopify store integrations; 2) monthly allocations of online and offline orders, shipment tracking, and shipping labels; and 3) access to batch and serial number tracking.
Numbers of Users
Numbers of Warehouses
Shopify Store Integrations
Monthly Online Orders
Monthly Offline Orders
Monthly Shipping Tracking
Monthly Shipping Labels
Batch and Serial Number Tracking
*Annual plans are paid in a lump sum.
All plans include access to the following functionalities:
- Back orders and composite items
- Integration with ecommerce, payment gateways, and shipping solutions
- Inventory reports and a smart interactive dashboard
- Mobile app for iOS and Android
- Multi-currency and multi-lingual tools
- Order and stock management
You are also granted access to automation tools that allow you to create workflow rules for email alerts, webhooks, field updates, and custom functions. Those who subscribe to a free plan get five workflow rules, while paid plan subscribers are entitled to 10 automated workflows.
If you need to increase the numbers of warehouses, orders, and shipping labels, then you can purchase add-on packages—provided that you subscribe to a paid tier. You can add 50 orders and 50 shipping labels for $5, while an additional warehouse costs $9 per organization, per month (or $90 per organization, per year).
Moreover, Zoho Inventory offers a 15% discount to nonprofit organizations, and you can contact the provider directly for details. If you want to learn more about its features, then you can sign up for its 14-day free trial that includes full access to all of its functionalities.
Zoho Inventory Alternatives 2020
Inventory Management Software
Small B2B businesses
Businesses needing sophisticated accounting tools
Zoho Inventory Features
Zoho Inventory’s features are designed to make all aspects of order fulfillment run smoothly—from inventory control and order management, to warehouse operations and shipment tracking. Here are some of its features to help you determine if it fits your business’ requirements.
Centralized inventory: Its cloud-based inventory management solution enables you to automatically update stock quantities across sales channels whenever a sale has been made. Product listing and item kitting can be done through bar code scanning, while automatic stock reordering can be set up by placing stock limit triggers.
You can track items by serial numbers, allowing you to identify and monitor each item based on its code. Zoho Inventory also has a batch and expiry date tracking tool for managing different batches of items and recording product expiration dates.
Multichannel selling: Apart from selling across channels (such as Shopify, Amazon, eBay, and Etsy), you can buy and sell items in multiple currencies and have them converted to your base currency.
Multi-warehouse management: You can manage multiple warehouses, view inventory levels per location, and transfer stock from one location to another. Zoho Inventory also allows you to dispatch orders from the warehouse that is closest to your customer’s location. This helps you improve delivery timelines and reduce transportation costs.
Packaging, shipping, and tracking shipments: Its order management solution lets you create product packages, print label slips, and get real-time shipping rates from Zoho Inventory’s shipping partners. You can also track the movement of items that you’ve shipped, allowing you to keep customers updated with their packages’ location.
Software integrations and shipping partners: Aside from Zoho products (such as Zoho CRM, Zoho Books, Zoho Sign, Zoho Commerce, and Zoho Analytics), Zoho Inventory has partnered with the following:
- Marketplaces, ecommerce, and shopping carts: Amazon, eBay, Etsy, BigCommerce, Magento, WooCommerce, PrestaShop, Zoey, MercadoLibre, XCart, and Shopify
- Shipping partners: Asendia, DPD, Interlink Express, Parcel Force, Australia Post, PostNL, Canpar, ColisPrive, DHL, Direct Link, Fastway Couriers, FedEx, GSO, LaserShip, LSO, Norco, New Zealand Post, OnTrac, Purolator, Royal Mail, Spee-Dee, TNT, and UPS
- EDI, productivity, and shipment tracking tools: Crossfire Cloud EDI, SPS Commerce, Slack, Office 365, and AfterShip
- Payment solutions: 2Checkout, Authorize.Net, Braintree, Forte Payment Systems, PayPal, Razorpay, and Stripe
Most Helpful Zoho Inventory Reviews
Most users who left positive Zoho Inventory reviews online like that it is easy to use and has a straightforward interface. They also appreciate that it integrates order fulfillment and inventory control processes into a single platform. Meanwhile, those who left negative feedback complained about its limited customization options, the lack of third-party accounting software partners, and the difficulties in generating product bundle codes.
All-in-one inventory management platform
One user who left a positive review on Software Advice described it as a good solution for tracking inventory. He said that it is perfect for small ecommerce business owners, such as himself, who need a platform that connects sales orders, purchase orders, payments, and customer information. He added that it makes managing the administrative side of his ecommerce business easier to handle.
Bundling function could have been smoother
One reviewer who left negative feedback on Capterra said that he wishes it offered a smoother bundling process. He explained that he dislikes having to create different codes for each bundle, adding that the process is time-consuming.
Zoho Inventory Frequently Asked Questions (FAQs)
What features are included in its mobile app?
Zoho Inventory’s mobile app can be used for bar code scanning, item grouping, order fulfillment, invoice payment tracking, inventory monitoring, and stock transfers between warehouses. All of the transactions recorded in the app are synced instantly to its platform—provided that there is a working internet connection.
How does Zoho Inventory track stocks?
Zoho Inventory has two methods of stock tracking: accounting stock and physical stock. The accounting stock method is based on sales, wherein stocks decrease when a bill is raised or an invoice is sent to a customer. On the other hand, the physical stock method tracks items based on purchase receipts and shipments. Stocks increase when a purchase receipt is recorded, while stocks decrease when a shipment is sent out.
What types of payment does it accept?
Zoho Inventory accepts payments made through credit cards (American Express, Mastercard, and Visa). For those with annual subscriptions, it also accepts PayPal and wire transfer payments.
Our Top Inventory Management Software Picks
If you aren’t sure if Zoho Inventory is right for you, then this article on the best inventory management software is a review of our top choices. Our team looked at a variety of solutions and narrowed down our recommendations based on price, ease of use, and features such as bar coding, stock ordering, and inventory tracking.