Zoho People is a cloud-based HR platform designed for companies in the finance, media and advertising, IT, healthcare, and education industries. Its features include new hire onboarding, time and attendance tracking, employee database management, and performance monitoring. Monthly fees range from $0 to $10 per user, and it’s best for businesses that want a robust system to simplify and automate HR operations.
Zoho People Pros and Cons
Support team is sometimes unresponsive
Reasonably priced plans
Mobile app is glitchy
Wide range of HR tools
Setup is complicated
Who Zoho People is Best For
- Businesses that want a robust system to simplify and automate HR operations: Zoho People’s automation and workflow tools allow you to streamline HR processes—from onboarding to time tracking, performance monitoring, and employee query management. This enables you to focus more on building your business and less on managing day-to-day HR operations.
Zoho People Pricing
Zoho People’s pricing scheme includes a free option and five paid plans with monthly fees that start at $1 per user. Access to advanced tools and certain functionalities (such as performance appraisals, shift scheduling, and attendance tracking) are based on the plan type, wherein higher tiers have comprehensive feature sets.
(For up to five users)
*All paid plans require a minimum of five users. However, if you have more than 500 users, then contact Zoho People to request a quote.
Ready to get started with Zoho People? Sign up for free.
This tier lets you manage basic HR functions for free—provided that your user count does not exceed five. Its features include time-off tracking, document management, webhooks automation, module-based reports, and access to Zoho People’s mobile app for iOS and Android devices. It also comes with one administrator seat, a 250MB storage limit, and an employee database.
Essential HR has all the features of Zoho People’s free tier but with unlimited administrator seats and a storage limit of 1GB per 100 users. You get full access to its onboarding module, automation tools with multi-level approvals, and employee self-service portal.
This plan is ideal for businesses that want core HR tools and an attendance monitoring solution with geofencing functionalities. Apart from having all of Essential HR’s features and a storage allocation of 2GB per 100 users, Professional lets you plan shift schedules, track staff clock-ins/outs, and record actual hours that employees have spent working on client projects.
What’s great about this plan is that it includes an integration with biometric devices. You can even automate billing and invoicing for client projects given its integration with Zoho Books, Zoho Invoice, and QuickBooks.
This tier has more robust HR functionalities with the addition of performance appraisals, 360-degree feedback, goals tracking, and job scheduling tools. It has all of Professional’s features and comes with a storage limit of 4GB per 100 users. You also have access to advanced HR analytics through Zoho People’s integration with Zoho Analytics.
Compared to other Zoho People plans, Enterprise has a comprehensive feature set that includes a learning management system (LMS) with blended learning sessions, as well as course management and video conferencing tools. It also includes a query management solution that lets you sort and track cases, allowing you to efficiently handle and resolve employee questions and issues.
People Plus is ideal for businesses that utilize several Zoho tools. For a monthly fee of $10 per user (or $8 per user, when billed annually), you can utilize Zoho Recruit (applicant tracking), Zoho People (core HR), Zoho Expense (expense reporting), Zoho Sign (document signature), Zoho Connect (team collaboration), and Zoho Cliq (chat application).
This subscription includes access to Zoho Cliq’s free option, Zoho Connect’s internal network plan, and Zoho Expense’s standard tier. You also get all of the features of Zoho Recruit, Zoho Sign, and Zoho People’s Enterprise plans. For an additional fee of $2 per user, per month (or $1.60 per user, per month when billed annually), you can even upgrade to Zoho Expense’s premium plan.
On a tangent, Zoho People also offers a recruiting add-on that comes with resume parsing, source boosters, social hiring, and portal management tools. For an annual fee of $540 per recruiter, you even get 20 active job openings per hiring professional. However, you can only purchase the said add-on if you subscribe to any of Zoho People’s paid plans.
Moreover, you’ll be glad to know that Zoho People offers a 15-day free trial for all of its plans as of this writing (May 5, 2020). All of your trial data will remain intact if you opt to subscribe to a paid plan at the end of the free trial.
Zoho People Alternatives 2020
Businesses (with less than 100 employees) that want integrated and simple-to-use HR, benefits, and payroll tools
Small to midsize businesses looking for a single platform to manage HR, employee attendance, benefits, and payroll
Businesses that need user-friendly employee scheduling and time tracking solutions
Companies that want a dedicated HR manager to help craft HR policy and maintain compliance
Businesses that require customizable payroll tools and reports
Zoho People Features
Zoho People’s features are designed to simplify and automate core HR functions, from onboarding to attendance tracking and performance monitoring. As such, I’ve listed some of them to help you determine whether or not Zoho People is the right HR tool for you.
- Attendance and leaves monitoring
- Case and document management
- Corporate LMS and performance management
- Customization and automation tools
- Employee database management
- Employee onboarding
- Employee self-service portal
- Time tracker with IP and geolocation restrictions
- Timesheets management
- User access management
Most Helpful Zoho People Reviews
Many users who left positive Zoho People reviews described it as a comprehensive platform for managing employees. They like that it is user-friendly and that its solutions are cloud-based. Several others also appreciate its reasonably priced plans and fully customizable tools.
Meanwhile, there are mixed reviews about its customer service—wherein some reviewers said that the support team is helpful, while others complained about experiencing poor service. There are also a few users who commented that its mobile app is glitchy.
User-friendly platform with customizable tools
“Zoho People allows me to keep track of the employees I hire. This software has exceeded all my expectations thanks to its incredible and fully customizable features … It is user-friendly, giving us the right instructions to start. It also saves us a lot of time, and we can use it to track our employees’ performance.”
Mobile app needs enhancements
“The mobile app still needs more improvement as it stops working after a while. I would also love it if there were more themes available.”
Zoho People Frequently Asked Questions (FAQs)
What types of payment does it accept?
Zoho People accepts payments made through PayPal and credit cards (such as Visa, Mastercard, and American Express). It also accepts payments via bank or check transfers—provided that you subscribe to an annual plan.
Does it support multiple languages?
Yes, Zoho People supports German, Korean, Spanish, Dutch, Arabic, Hebrew, Turkish, Italian, Portuguese, Russian, Chinese, French, Vietnamese, Swedish, and English (both US and UK) languages.
What are its integration options?
Aside from Zoho apps, Zoho People integrates with DocuSign, Adobe Sign, QuickBooks, Paybooks, greytHR, Xoxoday, G Suite, and Zapier.
Our Top HR Software Picks
If you aren’t sure if Zoho People is right for you, then this article on the best HR software for small businesses is a review of our top choices. Our team looked at a variety of solutions and narrowed our recommendations down based on price, ease of use, and features like payroll, leave management, onboarding and employee self-service, and applicant tracking.